"A 6 and a half out 10 experience. Very overpriced. When I checked in I was nearly allocated a standard room on the ground floor, but I paid for the luxury room with a balcony. I rather stay next time at the Protea Hotel at the Big Hole, which has a fabulous lounge area, restaurant and buffet breakfast included, for just R400 more per night. Also be careful when you book, even if you select to pay when checking in, you will be charged immediately via NightsBridge. Very confusing. Was a major hassle for me to get a refund and then did not even get all of it. I changed my check in date, which was withon the free canellation or change time period. At least there's a grocery store 5min walk away and also Chinese takeaways. The place is quiet and the room massive. I just used Uber. Was a business trip."