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"There was a coffee stain by the machine in my bedroom, which spoke of a certain lack of attention to detail in cleaning the room. Otherwise the room was clean and very comfortable, the shower room, towels and toiletries first rate. The staff were friendly and helpful."

"Perfect for overnight stop"

"We had a wonderful experience at The Mortimer’s Arms. If you are visiting Paultons Park/Peppa Pig World, the location is unbeatable (within walking distance). The hotel is exceptionally dog-friendly. They provided a water bowl, treats, and a toy for our dog, which was such a lovely gesture. The rooms are spacious and high-end; we easily fit a large dog crate in the room with plenty of floor space to spare. The complimentary breakfast was high quality and delicious. I also appreciated the...

"Nice staff, pleasant property. The room was beautifully decorated but was like a sauna & we couldn’t cool it down. The bed was super comfy and the food very good. They catered for my gluten allergy very well. "

"Parking was a major problem. Each night I had to park about a kilometre away."

"Friendly staff and a 'home from home' feeling in the cosy pub. Fantastic Sunday roast dinner and a comfortable warm room to complete the evening. "

"The room was dark and very tired. Loose light fittng that's not suitable for family stay. Breakfast was sad. Plates and glasses are dirty. Glasses you can feel it still had dirts all around them.I thought it would be equivalent to Premier inn but it's much worse. On the way to reception at ground floor, it smell like weed. One of the private room was playing loud music. Towels and beddings are dirty. .."

"Dog friendly room was clean but very basic and tired/worn looking even for a dog friendly room. Missing the basics like a mirror in the bedroom & maybe a coat hook by the front door. However the hotel itself was fantastic, set within beautiful grounds. The staff throughout were excellent & very welcoming from check-in to the bar staff to the restaurant staff. The food in the restaurant was incredible & reasonably priced too. We would definitely return. "

"Overall the property needs updating, it was very clean when you consider that it does need a lot of work doing to fetch it up to a good standard. However good value for money and comfy beds."

"Lovely room lots of character. The food is excellent and clearly very popular indeed the local area, definitely reserve a table. The staff are very friendly and helpful. They had a breakfast sandwich ready for me to leave early for work which was much appreciated. Will definitely stay again "

"Just got off a 5 week cruise with 7 cases and was able to check in our room at 9.30am instead of 3pm was very happy "

"Good welcome at check in. Excellent meal in the restaurant. Room clean and more than adequate for my needs"

"We visited the Chilworth Manor Hotel for our mini moon after we got married. The receptionist was very rude and abrupt when we arrived to pay before our wedding (before we got married) and made us feel unwelcome from the get go. We had booked an executive room which isn’t the cheapest room in the property and we were placed in a dark and dingy room with dark patches and holes on the netted curtain (room 6) clearly not the mini moon we expected however as we arrived at 1 am we were unable to...

"Amazing location right on the harbor. Walking access to the ferry, shops and museum. "

"Staff were super friendly on arrival and at breakfast. Room was comfortable with baby friendly facilities. Thank you for a pleasant stay. "

"Nice location, in the deep of Surrey AONB but that’s where it ends. The building itself is dated and needs modernising. It’s great as somewhere to lay your head. Small bathroom, thin pillows and duvets. "

"Cheap and convenient "