2/10 แย่มาก
Patrick
8 ส.ค. 2025
Unable to contact the property on the day of the reservation to inform of late arrival. Through our many calls, we heard a number of possible causes for why the calls from the property phone tree did not reach the front desk, but were assured the desk was staffed all day and night. By the time I could reach the property via phone, they had cancelled the reservation. They would not provide any accommodation because of the "no show cancellation" and the booking being third-party through Expedia.
The only recourse available through hours of back and forth phone calls, was to book a new reservation.
Patrick
เข้าพัก 2 คืน, กรกฎาคม 2025