I booked the room several weeks before our arrival, and received a phone call that they overbooked the junior suite that we intentionally booked to accommodate my mother-in-law with a wheelchair. Shutters overbooked the room for the first night that we were to be there, but did put us in a different Room for the first night and we had to relocate the second night and third night for our stay. While it was very inconvenient, they did what they could to make the situation correct with us.
Great location, very easy to get to beach for sunrise and star gazing. Large room for family of 4. Not busy section of the beach. Convenient complimentary breakfast. Great back porch option for morning coffee. Lifeguards around area for piece of mind.
Annoying leaky air conditioner drips, small old bathroom. Less than responsive house keeping.
Steven
เข้าพัก 5 คืน, กรกฎาคม 2025
6/10 พอใช้
Daniel
27 ก.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Room was near a loud busy swimming pool area. Hotel had beachfront access but did not offer guests beach towels for use. No complimentary bottles of water like competitors
While the rooms at this hotel may appear nice at first glance, there is a serious and dangerous safety issue on the property. During my stay, I slipped and fell down a set of stairs due to excessive water accumulation—likely from leaking AC units and runoff from the pool deck. The fall caused a severe injury to my back, resulting in an open wound and a permanent 6x2-inch scar.
Three out of the six days of my vacation were ruined because I was in pain and dealing with an untreated, bleeding wound caused directly by the hotel’s negligence. The walkways and stairs around the rooms are extremely slick—especially with even a trace of sunscreen or rain—which makes them a major slipping hazard.
To make matters worse, the management’s response was completely inadequate. I was handed a couple of bandages and wraps and sent on my way. They showed little concern for the injury or my well-being and promised to follow up—yet I’ve heard nothing since.
This kind of neglect is unacceptable. I strongly caution future guests to be extremely careful if you choose to stay here—or better yet, consider booking somewhere else entirely. Your safety may depend on it.
This was a great stay !! Beautiful views
With a private beach.
The price was economical and staff was helpful.
Rooms were clean.
Thank you for a great trip to OBX.
We stayed for 3 nights/4 days. Property location is great. Beach access very convenient. Breakfast was plenty.
Rooms were spacious. Clean when we arrived.
Then it went downhill. Housekeeping wasn’t efficient. Our room wasn’t cleaned even at end of day 2 until I called front desk. Disappointed
Love the easy parking & access to the beach. Very clean and accessible.
The breakfast could use more health-conscious items, and the fitness center is a bit small with out-of-date equipment.
The staff were helpful and professional, The air conditioning was loud kept us awake during the night and the elevator needs maintenance but other than that I highly recommend and will visit again
The walkway to the ocean was so convenient and accessible. The beds were comfortable and clean. There was a water leak from the AC that pooled onto the balcony but not bad. They had a clear sign to be careful on the door. It didn’t hinder the beautiful view!
We just got cleaned pur room 1 time. We stayed 4 nights. I would expect more. I think they are short staffed or did not plan that well. But we asked for stuff at the reception and got it immediately. The breakfast wa in like every american hotel/motel.
Stefan
เข้าพัก 4 คืน, กรกฎาคม 2025
6/10 พอใช้
Kiersten
เดินทางกับครอบครัว
20 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด
Paper thin walls, you can hear every conversation from the neighbors. The water pressure on the outdoor showers near the beach is so bad it’s impossible to actually get the sand off of you. The rooms are dark and dingy. The location is great, and the pools were nice. Overall though we won’t be returning.
Everything was excellent except maybe the pool could be cleaned better. There was white foaming stuff floating on top of the water in the outdoor pool. Inside pool was fine.
Karen
เข้าพัก 4 คืน, กรกฎาคม 2025
2/10 แย่มาก
Steve
19 ก.ค. 2025
I mistakenly booked the wrong date. Paid $300+ for 1 night. Realized my mistake after 28 hours. I called Expedia and the hotel to ask them to move my reservation to the following weekend.. the hotel in Expedia denied my request. The reservation was nonrefundable. I just expected Expedia and or the hotel to do the right thing and move my reservation or refund the money or at least some of the money.. Needless to say we did not stay at the hotel as it was the wrong date and we forfeited over $300. I am not happy!