My stay was mostly wonderful! The location is perfect, and the staff was incredibly welcoming and accommodating throughout our visit. But they needs to improve housekeeping.
There was construction going on when stay, which was disruptive, the rooms needed to be cleaned better, the pool was dirty, lots of doors being slamed. The manager was not very helpful.
Great Stay! I was a little concerned with past reviews but figured out that the bad reviews were from the previous hotel. This is a newly taken over Home 2 and what you’d expect from a great Hilton family! It is exactly what we were looking for! Beautiful Oceanfront room with a balcony, kitchenette and easy parking! Room was clean and staff was amazing! We will be back anytime we are in the Outer Banks area!
Staff was worthless!!! Hotel is run down and they give zero cares from manager down. Cheapest breakfast available in the smallest area possible . There was no shampoo in the shower and door wouldn’t lock. The pool view rooms provide a nice annoying clicking noise all night from some machine out there by pool. Worst part, bad coffee in both lobby and room. Save your money and spend almost 400 /night somewhere that cares.
- clean and well maintained hotel. Helpful staff.
- few steps away from the beach.
- big and spacious rooms with a separate sitout/living.
- free breakfast, parking and wifi
Bad:
- the floors below 3rd floor dont really have any ocean views. U need to take higher floors for a good view of the beach and the ocean. Else u get partial view of the ocean and see a lot of sand mounds view blocking the beach.
เข้าพัก 1 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kranthi
4 ส.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
I made reservation for ocean view but was given accommodation in room2111 which hardly have any ocean view due to sand dune. I asked the staff to change the room but they insisted that according to Hilton’s survey it is considered an ocean view. Only adults when they raise their feet can see Ocean view. As someone mentioned earlier in reviews this is an old hotel taken over by Hilton and renovated. elevator was very slow and the door of elevator was hand painted. With the price it was charged it looked awful. I guess due to flowing traffic in the area the staff hardly care about customer satisfaction. Breakfast was pretty ordinary. I guess this was the best of all worst choices we have in the area.
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Dawn
7 ก.ค. 2026
ชื่นชอบ: สิ่งอำนวยความสะดวก
Plenty of parking on site and breakfast was great. Just a few steps from the beach but near 2 public access areas so very busy. They seemed to be lacking staff as the pool area was never cleaned. I was there 4 nights and the area was never hosed down, wiped down or the outdoor furniture reset to its original position. Furniture stayed in what ever position it was lasted used. I have NEVER seen such a dirty mess. Pool hours were posted with no one to enforce them so a lot of noise, several hours past the time the pool closed.
Toilet paper was not left in the room and when you needed more, you had to go downstairs to get more.