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"Obvious that operators were not keeping the property up to scratch"

"Excellent breakfast,well stocked bar"

"Cool room and great restaurants in hotel. Nice outdoor area. Gym is used for PT sessions at the busiest times so not ideal for hotel guests to use. The sockets in the room and some of the fixings in need of repair and tired. Bed too firm and the room was too dark overall"

"The bedrooms and halls probably needed to be refurbished 30 years ago. They certainly are long overdue a completely overhaul today. The bathroom was grimy and there was no excuse for not providing a single chair in the room. What was the point in providing even the tired dressing/table desk without one?"

"Breakfast needs a re think. 15 mins to get a fried egg is not really acceptable and the choice of items limited. Hot food was not particularly hot."

"Very friendly; good food; good location; comfortable."

"Lovely building. Clean, luxurious, very well appointed rooms. Lovely receptionist. We hope to return when in the area, as this was a flying visit."

"Clean, nice brekkie"

"We had a 1 hr wait for our room to be ready .spacious and clean but tatty and needing redecorating .wallpaper hanging off the walls shabby furniture. Towels and bedding good. below average standard. Bank Holiday weekend booked fora spa weekend and the salon was shut the entire time of our stay. Disappointing. I could not recommend this hotel The staff were brilliant and the best thing about this hotel"

"Super restaurant vraiment pas cher dans le plus pur style anglais. Pdj copieux et bon. Prix vraiment sympa Personnel moyennement aimable. Chambre un peu miteuse, juste bien pour dormir. Petites fenetres la rendant sombre"

"I reguarly stay here before returning home flying from Terminal 5,it is only 20 minutes in a taxi. The Hotel is extremely well located and all of the Staff are always very helpful"

"Room wasnt the biggest but perfectly formed. Only disappointment was the shower was over a bath - difficult for me being slightly disabled to get in & out of. "

"Great room, lovely and comfy, decor was great too"

"Beautiful old property in extensive grounds Food was good Service excellent particularly for evening meal in the restaurant We booked a suite which was fabulous, we were upgraded to the bridal suite which was quite spectacular Thank you for a fabulous stay"

"Good bed, quiet room so slept well"

"Th3 breakfast was fresh and the staff member was very friendly and efficient."