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"Pool was closed our stay"

"Room was dingy had and odor in the hallway.for the price and a 1 night stay it was ok"

"Best staff ever!!"

"Looks like they are going through an innovation. Staffs were nice and the building was clean. Located outside of Dubuque, but still close from the downtown."

"The overall appearance of the hotel was great. Had all the amenities needed. I ordered a beer at Caroline’s Bar and it was flat. Came from the tap. They were great and gave me another beer, a different one than I wanted. But that one was also bad. They subtracted the first from my bill but not the second. I gave both back and did not drink them."

"A full selection of items were served for breakfast such as eggs, sausages, cinammon rolls, fruit, pancakes, etc."

"Terrible"

"A/C unit was taken apart. Water in bathtub came out brown initially. Website states snacks available. Only upon arrival did I learn no food would be provided. Tiny bathroom - door hits toilet."

"The property is not maintained at all. Mold, mildew, bugs, dirty sheets and towels. Paid for 2 nights through Expedia and would not subject my family to the filth this place provided the second night. AC units do not cool down rooms and staff was not helpful or honest about the rooms. Since I booked with Expedia there was no cancellations or refund for the second night. Terrible experience with hotel and Expedia on compensation for the the hotel not holding up to acceptable staying conditions."

"We did not see staff very much. At the front desk we had to call for help when we checked in and out. At breakfast, no one came to check if more of anything needed to have food added."

"Ok"

"Very nice stay. No big deal I needed ice but the ice machine was broken."

"Older hotel,nice and quiet. Not bad for the price."

"First of all in the elevator there is a hand written sign that says" When you get to your desired floor HOLD the door open button so the door will open". Then the elevator doesn't stop even with the floor and my first step out was face first on the floor as the elevator stopped about 3 inches above the floor. The room felt like a jail cell, you can open window all the way open (4th floor) and no bars on the screen so a child could fall out, toilet is so low to floor as if you are using a...

"Rooms was full of musty smell.. hard to sleep in"

"This was a nice spot for a quick trip to Galena. We needed a hotel that included an EV charger on site which was offered by this hotel. It was also nice to have an onsite restaurant and bar. The activities were a little expensive but a fun bonus none the less. The views are outstanding!"

"asked for a room near elevator twice by email since I am handicapped. Got room 230 which is as far away from elevator as you can get !!"

"Everything was great but noisy people in next room. Staff did try to quiet them but rooms not very sound proof. Be sure and bring a sound machine. Everything else very nice. Shuttle nice option."

"Pretty basic breakfast. The property has nice gathering spaces for groups. Hot tub was not hot."