2/10 แย่มาก
Nicole
เดินทางกับคู่รัก
19 ก.พ. 2026
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I had requested upon my booking, the same room that I had stayed in during my last visit in January. Upon my arrival, the room was booked. They put me in another room. By the time night came, I dealt with screaming kids and a dog barking. By early morning, 6am, I was woken up by a dumpster banging 3 consecutive times and then going quiet, with a beeping noise back up the truck up, only to bang it again! Then at 6:50am, I was woken again, by a woman outside my door a few feet down from my room listening to her phone with no ear pods in her ears. I opened the door and asked her to go watch her phone somewhere else or put ear pods in. By 9:40, I requested my room be changed. The staff complied to my request. The next room smelled of weed so bad that I tried sticking it out by buying air freshener, it didn’t help. Before I went to dinner, I requested a second time that something be done about it! They put a commercial air restorer in my room and it helped. Saturday morning I woke up to a bed bug on my pillow with fresh blood on the pillow!!😳😳😳. I called the front desk and they sent the manager to my room to look at the bug I captured and kept in a cup. Once again, I was moved yet to ANOTHER room because the previous room had to be fumigated and mattresses thrown away. I expressed my disappointment for being inconvenienced during my vacation & asked for a refund of fees. They advised that they couldn’t refund anything that was booked through Expedia. Very frustrating & unhappy
Nicole
เข้าพัก 5 คืน, กุมภาพันธ์ 2026