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"Beds hard and unable to set air con we had to use a stand alone plug in rad that was in the room to warm room up"

"Didn’t have to park I used public transport. The room was smaller than I expected, and no chair or kettle and limited storage space, shower worked well. I thought it was worth the money as the location was central to the city. Fan in room was noisy at times as were the other guests."

"Very Good hotel nice staff "

"If all you are looking for is a place to get your head down prior to getting the Ferry then it’s first class comfort very close to the ferry terminal"

"Clean and nice lovely place to stay"

"The bedroom was basic but comfortable and clean. However, there was only one small wondow giving very little natural light. The heating seemed uncontrollable and the staff tried to help but without effect. The bathroom is a wet room. There is nowhere to hang towels. The extractor fan is very weak. We were not aware of a parking charge before our arrival. Parking is limited with insufficient spaces. "

"The staff was amazing. When we got there and our room wasn’t set up as a twin for my adult daughter and I they swiftly offered us both our own rooms using an unbooked room - we don’t even have to ask. They went above and beyond to ensure we had a great stay. Thanks!"

"food service was terrible. took an hour in half to get kids breakfast"

"Nice stay. Ok for a short stopover. Plenty of parking. Lovely breakfast 🍳☕🍞. Good selection. Friendly & helpful staff. "

"Always a pleasure! "

"No water to purchase, gym staff were rude, room was lovely, communal areas look tired "

"Room was clean and comfortable. We enjoyed the full breakfast but had to wait 15 minutes one morning to be attended. Otherwise hotel staff were friendly and attentive. Ample parking on both sides of the hotel. There is a Starbucks right outside the hotel. "

"Staff are excellent, helpful and friendly. The rooms are a good size and clean. Lovely stay. The only thing I would say is bring your own devices to watch TV as the TVs don't work well 😔"

"N/A"

"The most likeable thing about this hotel is the staff. Lovey people, went out of their way to make me comfortable. The hotel could definitely do with an upgrade though, especially for business travel stays. Brilliant for on site parking. "