Dear Jodiethank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon
Dear Richardthank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon
This property is run down and the beds are so incredibly uncomfortable. The price was way too high for the type of facility they run. It’s not dirty but it’s old and ugly. The pictures are very deceiving. IT DOES NOT LOOK LIKE THE PICTURES. The rooms are very small. People are ok but nothing to write home about. Overall, pass. The super 8 is nicer and cheaper
María-José
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Chantal วันที่ 21 พ.ค. 2024
Dear Maria Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with my employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,
10/10 ดีเลิศ
Jeralenn
17 พ.ค. 2024
Jeralenn
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Chantal วันที่ 21 พ.ค. 2024
Dear Jeralennthank you for choosing Comfort inn for your stay in kenora .We love to hear your feedback and use it to review and improve our service. looking forward to welcoming you again soon
2/10 แย่มาก
Kristy
16 พ.ค. 2024
ไม่ชื่นชอบ: ความสะอาด
Kristy
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Chantal วันที่ 21 พ.ค. 2024
Dear Mena, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with my employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,
The room was comfortable and clean. The breakfast room was clean and well laid out. The lady overseeing the food was helpful and friendly. Staff were friendly and easy to deal with.
Cathy
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Chantal วันที่ 16 พ.ค. 2024
Dear Cathy Thank you for your review and choosing Comfort inn .I'm happy to hear you enjoy your stay
2/10 แย่มาก
Richard and Christine
15 พ.ค. 2024
We didn’t stay there
Richard and Christine
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Chantal วันที่ 21 พ.ค. 2024
Dear Richard Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding ___[insert guest issues]___ on your recent visit. I have shared your feedback with our employee to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
Thank you so much for your kind words, Kenneth . We really appreciate you taking the time out to share your experience with us—and we agree—Kenneth is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
8/10 ดี
Robert
27 เม.ย. 2024
Parfait
Robert
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Chantal วันที่ 29 เม.ย. 2024
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us is truly a gem to have on Robert our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
The price was a bit steep and the pet fee as well compared to other local hotels
Leigh-Anne
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Chantal วันที่ 29 เม.ย. 2024
Thank you so much for your kind words, Leigh Anne. We really appreciate you taking the time out to share your experience with us—and we agrees truly a Leight Anne gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
10/10 ดีเลิศ
Jason
26 เม.ย. 2024
Jason
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Chantal วันที่ 16 พ.ค. 2024
Dear JasonThank you for your review and choosing Comfort inn. I'm happy to hear you enjoy your stay. We are looking forward to seeing you
Thank you so much for your kind words, Donald. We really appreciate you taking the time out to share your experience with us—and we agree—Donald is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Very clean, bed so comfortable, room quite big, staff very accommodating to our requests, our second stay this month
Todd Wade
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Todd วันที่ 24 เม.ย. 2024
Dear ToddThank you for choosing Comfort inn kenora.We love to hear your feedback and use it to review and improve our services.
10/10 ดีเลิศ
Sarah
16 เม.ย. 2024
Sarah
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก FD วันที่ 6 พ.ค. 2024
Thank you for filling out our survey, we are glad you enjoyed your stay. Hope to see you again.
6/10 พอใช้
Connie
14 เม.ย. 2024
Connie
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก FD วันที่ 6 พ.ค. 2024
Thank you for filling out our survey.
6/10 พอใช้
Ron
เดินทางกับครอบครัว
12 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
They gave fresh towels upon request. I would’ve loved if they had cleaned my room, when I had asked on the 2 night I stayed. I stayed there 3 nights. Swept the floor ls myself.
Ron
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก FD วันที่ 19 เม.ย. 2024
Thank you for filling out our survey. We are sorry that your room may have been missed as some changes have been taking place at our hotel.
Thank you for visiting us at Comfort inn . I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Comfort inn you will remember forever. Therefore, your comments are very important to us.
Unfriendly staff. Trying to find excuses for dirty rooms
Daniela
การตอบกลับจาก Chantal วันที่ 2 เม.ย. 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again.
8/10 ดี
David
เดินทางเป็นกลุ่ม
1 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Placed in the back...too far to walk.
David
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Chantal วันที่ 2 เม.ย. 2024
We’re so sorry to hear that you think it was too far walk . We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again
6/10 พอใช้
Peggy
24 มี.ค. 2024
It’s ok
Peggy
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 26 มี.ค. 2024
Thank you, Peggy , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Thank you, Tim for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
It was absolutely fantastic. The room was very clean, with lots of amenities. The breakfast was amazing and tasted delicious with so many options. A
Brayden
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Brayden for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Good value for the money. Clean, quiet. No hassle experience.
Vincent
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Vincent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Thank you, Daniel , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 ดี
Brent
เดินทางเพื่อธุรกิจ
16 มี.ค. 2024
ชื่นชอบ: ความสะอาด
Breakfast was fine.
Brent
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Brent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 ดี
Kaci
เดินทางเป็นกลุ่ม
15 มี.ค. 2024
clean and staff was friendly
Kaci
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Kaci for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
10/10 ดีเลิศ
Robert
15 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Excellent room!!
Robert
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Robert for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
The room was AMAZING. Nice and clean. Bed was soo comfy
Deborah
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Deborah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
10/10 ดีเลิศ
Leah
เดินทางเพื่อธุรกิจ
8 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The staff was extremely helpful and kind i really appreciate them going out of way to help me oginize my rides and makingg dining suggestions
Leah
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Leah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
2/10 แย่มาก
Chastain
5 มี.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
The management wasn’t great, they wanted me out asap, they wouldn’t or give me an extra hour to stay, one extra hour, they continued to bang on my door and wanted me out,
Chastain
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 6 มี.ค. 2024
, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.
Thank you, Norman , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Everything regarding the property was great!! Clean, upgraded and safe. The only small issue was the front desk employee. We arrived 1/2 hour early. Staying in town for surgical procedure. We were were told that all the rooms in the hotel have not been checked, so we could not get a room until exactly 3. Noticed at night that there were maybe 4 vehicle's parked in an area that could if held at least 20 vehicles. Other than her, the stay was great. I would definitely stay there again!
Sherry
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, sherry for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 ดี
Patty
29 ก.พ. 2024
All good.
Patty
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Patty for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
6/10 พอใช้
Tracy
เดินทางกับคู่รัก
28 ก.พ. 2024
ชื่นชอบ: ความสะอาด
We were unable to get coffee for our room because they only had decaf on hand. When I asked on Monday morning if they had reg coffee the girl threw packages of decaf on the counter and said this is all we have. The lady who checked us in on Sunday was very nice and professional.
Tracy
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 6 มี.ค. 2024
Name], Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.
Thank you, Chris for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
We liked this hotel! The drive up to the sliding doors makes it sooo easy. We also got to see a few friendly deer outside our room!
Stefani
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 21 มี.ค. 2024
Thank you, Stefani for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
2/10 แย่มาก
Erin
15 ก.พ. 2024
ไม่ชื่นชอบ: ความสะอาด
Erin
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก FD วันที่ 4 มี.ค. 2024
Thank you for filling out our survey
4/10 แย่
Claude
เดินทางเพื่อธุรกิจ
14 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The "PTAC" unit or to use layman's terms the heating and cooling unit does not work. There is no heat in this room. It's -13C and freezing rain snowing. The heating unit was unplugged so I plugged it in. The blower or what most people call the fan is seized. The disappointing part isn't that it's seized but that it was unplugged so the hotel knew it was seized. upon further inspection I can see that this unit has not been serviced or cleaned in years. I brought sweaters and warm clothes. Room was over $200 after taxes. Too bad really.
Claude
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chantal วันที่ 16 ก.พ. 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”