"Friendly welcome. Room was spotless and the air con was awesome! Great pressure in the shower and nice smelling products. Reasonable prices in the bar. Comfy bed. Loved it!"
"Il start with the bad bit.i waz travelling on my own & was very tired & hot i had booked this hotel because it said it had free parking. After driving around in circles for 20/30 mins i tried to ring hotel no answer i tried about 20 times by now i was so upset and wanted to go home.i found a place to park & walked to the hotel. The lady/owner was lovely explained how to get to carpark. SO my suggestion is for that to be on the booking forms.my room was amazing it was spotless bed so comfortable....
"Great place to stay. Staff very very friendly and helpful. Cannot fault them at all. Food was excellent. Rooms were spacious, clean and very comfortable. We will visit again in the near future."
"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."
"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "
"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the...
