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"The room was spacious especially for the price. The staff were friendly and helpful. The breakfast was good. The parking was great!"

"Good"

"The hotel was fairly nice, but bring your heavy winter coat because your room will be freezing cold when you get there! Your breakfast, while tasty will be stone cold by the time you get to your table. There was also a noticeable bad smell in the hallways, like the smell of sewer gas. I don't think this property deserves being rated in the 8.0 - 9.0 range. It really was in the 7.5 range. I wish I had known there was a Hampton Inn right next to this property when I booked, because I would have...

"Just WOW! This was like staying at you eccentric, generous, Bohemian uncle’s place - cool art and artifacts EVERYWHERE, snacks and drink offerings available 24 hours/day, and well appointed, clean, and comfortable “guest” room! The night we came in, I was lucky enough to actually meet Chef “Uncle” John Cariere, the proprietor. He was very welcoming and accommodating and invited us to the complimentary breakfast. We could smell it the next morning, but were just too comfortable to get out of the...

"Went for the hot tub called before we went said yes it was working to only get there and they say that it was dirty. On top of no hot water in our room. The hallways smell like mold. Cats walking all over people vechiles"

"My room was very clean. The property was well-maintained. The staff was friendly and provided assistance when needed (I needed help with the room TV and check-out). They were able to answer my questions and get me the help I needed. Parking is free, but spaces go really fast. The breakfast buffet was unbelievably delicious. It definitely saved us some money from eating out. The elevators were a bit janky, but there are stairs available. Overall, I would rate my stay an A+. I would definitely...

"One elevator and it was shared by cleaning staff and guests, also very slow. Keyed rooms doors did not work well and had to have my keys redone both days of our stay. The staff were kind and helped each time. "

"Clean and Nice , this is the second times that we have been , because of location near to our business area"

"Nice location"

"Needs remodeling"

"You can’t beat the price. This place is clean and the location is alright. It’s close enough to the casinos and my favorite part is that they allow dogs."

"Had to stay in Carthage for an extra night so decided to stay at Best western to give it a try. We got to the room really late and at 8 months pregnant all I wanted was to take a shower and sleep. I had to leave my stuff in the car, so I hop in the shower just to find my self wet and there was no shampoo no body wash no conditioner. Nothing. Had to come out to the room to call front desk and their phone didn’t even work. I called them from my personal phone and had to wait soaking wet until they...

"Staff was friendly. Every day I came back to a clean room and fresh towels . I was staying here for work and over all it's was great"

"It is just BEST hotel to stay at in Ruidoso, New Mexico. So clean and private. Staff goes over and beyond!! I will be back!!"

"I am writing to formally express my disappointment regarding my recent stay at your property. First, the room was not tidy upon arrival. In addition, my spouse and I made every effort to avoid using the bed throughout the night due to the condition of the room. There were also no towels available for bathing, and no face cloths were provided anywhere in the room. Furthermore, breakfast was advertised for both days of our stay; however, no breakfast was available at all. This was extremely...

"Tout était parfait"

"All was good EXCEPT - we called the front desk twice to get extra toilet paper and were put on hold 10_ minutes before getting hung up on and then 20+ minutes before we gave up. ANSWER THE DAMN PHONE!!!"

"The place hasn't been renovated in a long time; there's rust in the bathroom, and the refrigerator and microwave are old. Plus, there's a strong smell of smoke throughout the hotel."

"Nice place to stay"