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Great hotel, amazing details throughout and first class service. Rooms are small but it is Tokyo, facilities, services (all the bathroom amenities you need, toothbrushes, shavers, etc. And free bottles of water and coffee, etc everyday) are excellent. The best thing about this hotel, location! couple of minutes walk to the nearest train station which is only 5 mins to Akihabara and Ueno (to the east) and 12 mins to Shinjuku and Shibuya (to the west). Also Tokyo Dome on your doorstep. Quiet and...

Other Space is a lovely hotel and is literally a stone’s throw from Sensoji Temple. There’s a coffee shop on the 1st floor and a well stocked convenience store. The staff were helpful and friendly. Our superior double room was small but the hotel makes the dimensions of the rooms very clear when you book. There is also a fantastic roof garden with views of Sensoji, Asakusa and the Sky Tree and is a great place to sit with a drink or food anytime of the day. We loved Other Space Asakusa and...

The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!

A really lovely hotel with a calm atmosphere. Rooms were quiet, amenities were great and the staff were very helpful and kind.

Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.

Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.

I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...

Great stay, no complaints. The balcony view was beautiful.

Nice hotel. You will definitely get the Japanese experience in this hotel. Really traditional breakfast. Well located for the Geisha district and also for the temples.

Staff were incredibly helpful and polite. Many amenities available for all guests. Secure access to the lifts to rooms. Ice cold water available on the floor of the rooms which was a huge bonus. English was available in every way we needed it available. Cleaning was scheduled using your TV which enabled you to request no cleaning/ eco cleaning and a full clean of your room, all of which could be requested up to 9am the same day, which is a fantastic service. Slept really well and had an amazing...

Great hotel in lovely neighbourhood

Breathtaking view of Tokyo station tracks and moving trains if choosing a railway viewing room. Reception staff are very professional and speak English well. Rooms are very clean with high standard amenities. JR bus service provides direct return transport at 1500 Yen/Adult single trip to the station which directly connects to the hotel. Minimum efforts for travellers. Abundant choice of restaurants and Daimaru department at the station are very handy.

Hotel was very nice , great facilities including drinks available, all the essentials in the small kitchenette and staff very friendly. If I had to pick one area to improve it would be the breakfast could be more varied and include more fresh fruit, but really was an excellent base in Tokyo for a short stay.

Didn’t use the amenities, but the staff at the front desk were very helpful with sending my luggage on to the next hotel

Good for working anywhere. The facilities are excellent, great wifi, working area, meeting room, charging station, the room is big, lots of good restaurants around, easy to access many metro lines.

Great location near Asakusa station. Perfect for travelling around Tokyo and going to Haneda airport. Shops, bars and restaurants are all within walking distance. Room was spacious for Tokyo standard and had large beds. Very modern and comfortable. Just wish theyd got a bar at the hotel for evening drinks after a day out.

Amazing hotel, total luxury in all of its amenities. Perfect location in regards to restaurants, bars, clubs, cafes. The staff are so polite and the level of cleaning in the room on a daily basis is superb. The rooms so quiet as it’s just off the main road whilst only remaining a couple of minutes walk from the centre.