โรงแรมและที่พักในKastellos

"The property itself is beautiful, but management and operations need significant improvement. Aside from the maintenance crew, most staff appeared inadequately trained in both hospitality and operational procedures."

"Sehr freundliches Personal "

"Great hotel if the location aligns with your travel plans."

"On a adoré notre séjour. Le repas dans les restaurants étaient variés et très bons. L’équipe attentionnée et efficace parle français et d’autres langues parfaitement. Les chambres 4700 sont au fond et plus calmes car loin du club enfants et de l’animation du soir. L’animation du soir est faite par des salariés jeunes, sans intérêt. C’est presqu’un sketch. Plage de sable comme piscine nous avons trouvés des transats à toute heure. Salle de sport propre et complète Piscine intérieure non...

"This is an extremely well-run hotel with excellent service from all staff. Relaxing atmosphere and excellent beach location. Consistent and high quality. Easily accessible from Chania (about 1 hour)."

"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...

"Personalen var underbar, ac var prima"

"My overall impression of that hotel: Never again! The attitude of the staff does not correspond to a 5* hotel, but rather a cheap hostel. "All-inclusive" statement is false - only cheap and low level drink is included. Any normal wines and cocktails are at the additional cost. Shouts and attitude of the local staff are just killing the vacation mood."

"Le spa n était pas en service Une chaleur étouffante dans la chambre alors qu'il fesait 20 degrés dehors Le personnel peu sympathique a part la première réceptionniste Petit déjeuner dans un autre hôtel très industriel Bref le pire établissement de quinze jours de vacances en Grèce et le plus cher Pas digne d'un quatre étoiles Passé votre chemin "

"Keine schöne Anlage die sehr nahe an der Bäckerei liegt und auch die Restaurants sind schnell zu erreichen. Der Pool ist sehr schön und man hat ihn fast für sich alleine. Die Vermieterin ist sehr freundlich und hilfsbereit. Es fehlt an nichts. Perfekte Unterkunft, wenn man seine Ruhe haben möchte. Ich habe es sehr genossen."

"Pano ist einfach super"

"Schönes Hotel, gutes Essen, überwiegend freundliches Personal. Leider sind viele Zimmer der Straße zugewandt und diese ist laut und stark befahren. Angeblich haben die Zimmer Schallschutzfenster. Der Unterschied zwischen offenen und geschlossenen Fenster war aber nur minimal! Wenn man nicht wie ein Stein schläft, nicht zu empfehlen."

"The hotel was nice but we wanted to move our stay to a few days before. I accidentally booked for the day we left, rather than the day we came (we only needed a one night accommodation until our Airbnb was ready). The person we spoke to was rude, and said no exceptions and no refunds (we realized 12 days prior, rather than 14 when a full refund would have been given). We tried to change the dates but no rooms were available, then we tried to just cancel one room (we got three) and they were...

"Beautiful quiet spot! A walk or cycle from the Center of Frangkocastello (and where the beach is wonderful and child friendly too). The taverna on the sea front just infront of the property has excellent traditional Greek food and there are many more to try in the center too. Very peaceful location, with a few similar looking apartment hotels scattered along this coastline. The hosts are wonderful. A pool was just finishing being built right behind the current apartments property and looked like...

"Clean room,nice beach."

"We had an excellent stay here. The staff is so kind and friendly. We received room upgrade which made it an extra nice stay. The AC works well, the bed if comfortable, the bathroom was spotless, and the view from the balcony was lovely! We would stay here again! It is on top of a hill, and not an insignificant one so keep that in mind when booking. They also have a free parking lot!"

"Beautiful property, friendly and helpful staff, delicious food. "

"All good"