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"where to begin.... The Staff... absolutely professional and accommodating with care. We cant thank them enough for the superb attention they gave to us and all other guests. The location was easy access to most places as well. The Family Suite was just as pictured and offered us ample room for our stay. One also cannot make a bad critique with the food as it was outstanding. As a FYI, Its a "Must" to schedule the breakfast buffet into your plans. The weekend Japanese dinner buffet satisfied the...

"The room is dusty but the staffs were very accommodating and kind"

"Very clean"

"*sigh* such a lovely establishement brought down by staff lacking service skills bordering to rude. Ah well, still a great room and comfortable bed. Area around is somewhat empty though, but not an issue aince you easily book a grab wherever. Couldn't bare to stay for another night, so only one night here so maybe the staff were just having a bad day, all of them all at once 😂"

"Super godt hotel👍god stor seng …"

"スーツケースを無くした時優しく一緒に探してくれて嬉しかったです"

"The AC unit continued to freeze up and turn off. The unit was a small one to begin with and the maintenance team said to turn it off for an hour to defrost when it happens… then, my fiancee and I were stuck in the elevator for 15 minutes. The alarm didn’t work, the call button didn’t work and the camera was monitored or wasn’t working as we tried to get someone’s attention. My fiancee was crying and I was alarmed as the temperature grew to very hot inside. I eventually attempted to pry the doors...

"Recommended"

"Friendly and location across Ayala"

"The breakfast buffet is decent but they did run out of garlic rice for a number of days. We stayed here before 8 years ago so decided to stay here again this trip. Major disappointment this time. The toilet seat was broken. The lamp was broken. The shower head sprayed everywhere when turned on. The issues were corrected after complaining multiple times. Several of floor tiles in the room were loose and coming up. The Manager, Jonawana was very unfriendly and had little to no concern for the...

"コインランドリーがあれば最高だったかな？"

"エントランスのセキュリティチェック、スタッフがみなさん笑顔でホスピタリティーが心地よかったです。夜にGrabの車から降りたあとライトで忘れ物がないかチェックしてくれたり細やかな気配りが行き届いていました。朝食のビュッフェはうわさ通り種類が豊富でおいしくて最高でした。"

"Hotel is nice - but make sure selecting the room as some room type got no windows"