Karuizawa New Art Museum

Excellent location, service and restaurant

Staff was very friendly. The hotel was surprisingly clean, organized, and well equipped. The washer/dryer in the room was nice with the provided laundry detergent. The bathroom and kitchen were clean with all utensils wrapped in plastic bags for cleanliness. I was able to leave my luggage after check out which were locked up by staff. The room was spacious with king size bed. I would definitely stay here again.

Our stay at Hotel Chinzanso Tokyo was such a beautiful way to end our trip to Japan! The staff were warm, welcoming, and attentive, and the thoughtful details made us feel truly cared for. Our room was spotless, comfortable, and a lovely place to unwind. The magnificent gardens and beautiful pool made the hotel feel like a peaceful retreat in the middle of Tokyo. After busy days exploring the city, it was wonderful to return to such a relaxing setting. Give yourself time to enjoy the hotel, pool, and gardens—they’re all part of what makes this place so special. We left with beautiful memories and would happily return!