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"Beautiful hotel. Spotless. Great location. Close to everything. Awesome views. Free parking. Wonderful staff. Really nice breakfast. Feels very homely."

"Sehr zentrale Lage in der Fußgängerzone, sehr zuvorkommende Kommunikation , super Preis-Leistung. Wir waren hier bereits zum zweiten Mal und werden bestimmt nochmal kommen. Was man beachten sollte: reine Online-Rezeption, offizielle Parkplätze befinden sich nicht direkt am Hotel"

"เป็นอพาร์ทเม้นใหม่ สะอาด ห้องกว้าง ที่นอนนอนสบาย อยู่ใกล้กับสถานีรถบัส ใช้เวลาเดินแค่5นาที พนักงานน่ารัก เชคเอาท์ง่ายแค่วางคีย์การ์ดไว้ในห้อง โดยรวมถือว่าดีมาก"

"Great and helpful staff."

"Cute from the outside and nice location. Very dated inside and not in a good way. Dingy, peeling paint, broken door frames and bubbles in the floor. I booked a room with a balcony facing the street and upon check in we’re told we had been upgraded. The room was large but dark and only had a small window, no balcony. Disappointing. The restaurant has some of the worst food I have ever had the displeasure to try to eat. We purchased the 1/2 board. After looking over the menu and getting ready to...

"Property is nice overall and breakfast was ok, small buffet choice but excellent coffee. What majorly lets the hotel down is the misrepresentation of parking facilities, which is a 15 mins walk away uphill. We specifically booked with parking as one of our party has a disability and struggles with strenuous walks. The parking information should have been clearer- we would have selected an alternative accommodation if we had known."

"This apart/hotel location is not for everyone. Very stiff hill makes it difficult to walk around. TV channels are limited, room is very small, beds were not comfortable it all . Blankets and pillows were great . Cleaning crews were the best. Last four days of our stay was not hot water, we had no showers. Four stars for this place is definitely overrated. This is the fifth time we are visiting Karlovy Vary and our expectations get lower and lower . Thanks"

"Staff o.k., clean room, super breakfest.. "

"From the moment we walked in with our cross-continent backpacks in tow the staff was attentive, helpful and kind. The property was just what we needed for our ladies meet up in Czechia, Amsterdam-Seattle. The room was spacious and clean. The pillow menu was lovely. My daughter absolutely loved the breakfast buffet. Compared to the standards in the United States this was far and beyond a luxury experience. My only critique which makes me rethink booking at this particular location is the spa...

"Все було чудово! Кімната чиста і затишна. Сніданок ситний і різноманітний. 1 хвилина - і ви вже на головній прогулянковій вулиці."

"Fint men saknade luftkonditionering. Och frukosten var medelmåttig för det höga priset. Parkering var också dyr"

"Hotel alles sauber , Frühstück etwas beengt Standort ist sehr gut"

"Schönes, schon etwas älteres Hotel, aber schön renoviert. Hatten zwar ein kleines, aber sauberes Zimmer, war aber nicht schlimm, da wir uns mit Verwandten trafen. Sehr gutes Frühstücksbüffett."

"Not a bad experience overall but not worth the price: nice building and nice rooms, good spa, excellent breakfast. Major issues I believe is the management, it’s not acceptable to have only one receptionist at the front desk with so many rooms on a Saturday, this is creating chaos, secondly I have paid a late check out online but somehow the staff was not informed so I had to wait 20 min at the reception just to explain the situation, third but nevertheless important the water coming out from...

"Everything was great with the property. Communication was excellent. We stayed during August summertime and the unit was hot but because of the 24/7 support they were able to provide us an electric fan which was a lifesaver."

"Tatsächlich waren wir am Tag der Anreise auf Grund eines auf uns unfreundlich empfundenes Telefonats etwas verstimmt, ja sogar verärgert. ......Der gesamte Aufenthalt jedoch, das erhaltene tolle große Zimmer, vermutlich Upgrade, die Freundlichkeit und Aufmerksamkeit aller Mitarbeiter machte unseren Aufenthalt zu einem tollen Erlebniss. Tatsächlich sind wir oft auch in 5-Sterne Häusern unterwegs und genießen gern den Luxus, jedoch wird uns dieser Aufenthalt, auf Grund der Perfektion, lange in...