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Ubuntu Palace Hotel

4.5 star property
Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Ubuntu Palace Hotel

Front of property
Banquet hall
Restaurant
Family Apartment | Reception
1 bedroom, in-room safe, desk, iron/ironing board
Immerse yourself in the natural beauty of Ubuntu Palace Hotel, where you can unwind with a daily manager's reception and indulge in rejuvenating spa treatments. Unwind on the tranquil terrace or stroll through the garden after a leisurely breakfast.

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

View all photos for Deluxe Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

1 bedroom, in-room safe, desk, iron/ironing board

Family Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Hairdryer
Bathrobes
Private bathroom
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed
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About the area

Map
Plot 582 Kasubi Rd, 35, Kampala, Central Region

What's nearby

  • Kasubi Tombs - 12 min walk - 1.0 km
  • Makerere University - 3 min drive - 2.3 km
  • Rubaga Cathedral - 5 min drive - 3.7 km
  • Mulago National Specialized Hospital - 6 min drive - 5.2 km
  • The Acacia Mall - 8 min drive - 6.7 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 50 min drive

Restaurants

  • ‪Kesh Restaurant - ‬4 min drive
  • ‪Apple Ice Cafe - ‬3 min drive
  • ‪2K Restaurant - ‬3 min drive
  • ‪Pork Talk - ‬3 min drive
  • ‪Chips & Chicken Tonight Nakulabye - ‬3 min drive

About this property

Ubuntu Palace Hotel

Luxury hotel in a state park
You can look forward to free English breakfast, a free daily manager's reception and a terrace at Ubuntu Palace Hotel. Indulge in a massage, a body treatment and a body scrub at Ubuntu Spa, the on-site spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Concierge services, local meal delivery service and a 24-hour front desk
  • Luggage storage, massage treatment rooms and a banquet hall
Room features
All guest rooms at Ubuntu Palace Hotel offer perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 30

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is Ubuntu Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ubuntu Palace Hotel?

Self-parking is free at this property.

What time is check-in at Ubuntu Palace Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Ubuntu Palace Hotel?

Checkout is at 11:00 AM.

Where is Ubuntu Palace Hotel located?

Situated in a state park, this luxury hotel is within 2 miles (3 km) of Kasubi Tombs, Namirembe Cathedral and Makerere University. Buganda Parliament and Gaddafi National Mosque are also within 3 miles (5 km).

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Ubuntu Palace Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dorcas

Liked: Cleanliness, amenities
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Stayed 2 nights in Feb 2024

6/10 Okay

Rebecca

Stayed 2 nights in Nov 2023