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"Hotel is clean, staffs are very polite and fast. Walking distance to Matsumoto Castle and other food places. The price is quite reasonable. "

"Convenient place to stay in Matsumoto! "

"Very clean, convenient-easy access to Matsumoto JR station, facilities are very good. Laundry, microwaves are provided at the hotel for public use. "

"The queen rooms were more spacious. One could easily lay out 2 mid size bags."

"Great location for a couple of day stay "

"Quick easy and good value "

"Amazing onsen! I booked a room with a private open air onsen for end of March 2024 and was blown away at how nice my room and the entire hotel was. The facility was impeccable, food was good, staff was super nice and my room was so great. I was only there two nights and regret not staying longer. I will definitely come back to this onsen. Also, the surrounding was snowy and it snowed the second night, loved it! It felt great to relax outdoors in the warm water! Thank for Onsen staff for such a great experience. "

"Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room."

"Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!"