Room was very spacious, however the oull out couch could use a replacement and the TV was situated weirdly. But the pool was fun and the hotel was quiet.
The customer service when we arrived was and A+, during our stay A+ but the departure D-. The person at the front desk was horrible. The hotel was under construction, we were given a room that had been remodeled and it was very nice. Beds were comfortable, the room was clean and the walk-in shoiwere nice.
The room didn't have a refrigerator but the nice gentleman brought on to the room and I really appreciated his prompt response to our request.
I'm very particular where I stay..
I recommend this Hotel.
This hotel was not clean, the bathroom was dirty and shower floor was disgustingly dirty, the elevator was dirty as well, the carpet has probably never been cleaned and there was stains everywhere, the breakfast area has the floors all sticky, curtains in the room had holes, the police showed up in the middle of the night to one of the rooms because apparently somebody called! Definitely wouldn’t recommend or stay at this place again! Awful experience
Room was clean but old. Entire hotel rooms are being re-done so expect great when done. Air heating/cooling worked very well. Staff was great.
Breakfast was below par compared to other Hamptons we've stayed at.
Elevator carpet looked like it had never been clean. Workout room was extremely dirty, had water dispenser but no bottle, no towels. Room was okay and common area were okay.
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jason
23 พ.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel is under renovation so there was supplies and material all over the parking lot and in the hotel. Stayed at this same hotel last year at the same time and it was in way better condition. Not a bad stay but hotel was dirtier and not as pleasant as the previous year.
This location was very run down. Headboard vinyl peeling, dresser drawers did not close properly, closet hanging rack broken. Did not even have a do not disturb sign. The bottle refill in the lobby was not working.
The rooms were dirty with dilapidated furniture. Sheets were too small for the bed. Toilet barely flushed and the bathroom lights had a short. The pool was closed. We ended up leaving to stay with family rather than sleep there.
เข้าพัก 2 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Dara
27 มิ.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
We made reservations the night before coming as we knew we would arrive late. When we got to the hotel we found our reservation was cancel with no notification and we were still charge for the room. Now it is a fight to get refunded:
There was not much to like about the property. Room125 was in very poor condition. Shouldn't have been available for use as it had a lot of unrepaired damage.
Hotel is currently undergoing remodeling (as it was last fall) and it’s probably 5 years overdue. Furniture in lobby/breakfast areas as well as in our room in pretty bad shape (upholstery worn out). Bed pillows way too thin.
Staff pleasant and breakfast offerings were good. Location convenient to our friends’ home in Mattawan.