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"We arrived late in the night and the staff actually picked calls to give us directions and we find the person we had been talking to waiting for us at the entrance. The check-in was smooth. We had challenges with the water heaters on day one, however, when we reported to the staff, they rectified the issue. They have "Katogo" and "Chapati" as options for breakfast. If you are Ugandan you know what that means. The rooms were clean, very spacious and comfy. The gardens are beautiful, and GREEN!...

"The staff is friendly and the manager was accommodating. The food was great. We enjoyed our visit."

"My third time staying here. I come to Uganda for a charity - so on a budget. Also staying by myself. I travel out each week day to work and spend evenings and weekends here. I like the Wagga because of the large garden it. You have a feeling of space. It feels safe. It is quiet at night. The WiFi isn't brilliant but OK. The staff take good care of me. But there can be very noisy weddings at weekends. The restaurant is limited and the coffee lousy. There are no leisure facilities like a pool or...

"View is very nice"

"clean room, bathroom, well equipped. Staff efficient and kind, professional. Restaurant OK, efficient service."

"Beautiful property and facility. Food was great too"

"At check-in, there was no salutation. I was never asked for ID or who I was. They led me straight to my room. This raises serious security concerns. The pipework under the sink was non-existent. So I had to deploy a bucket to collect waste water and avoid spillage in the room. Unlike any other hotels I have stayed in Uganda, there were no bedside tables, no bedside table lamps, no coffee kettle. There was very little natural light in the room. The windows are designed to remain permanently...

"Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara."

"Very good room (015) Something else is Terrible. The girls that took care of us had no idea of what’s expected of them"