โรงแรมและที่พักในฐานทัพร่วมเอลมอนดอร์ฟ-ริชาร์ดสัน

"Location near airport was convenient. Desk personnel were helpful. Shuttle driver was friendly and helpful. Sink was dirty, coffee was empty at breakfast and took a long time to perk. Door to room was hard to close and lock."

"I spent almost $1,000 to stay at this hotel, only to experience what I consider a serious health-threatening situation. I didn’t complain during my stay because I checked out at 2:00 AM and just wanted to leave. I stayed in an accessible room and was traveling with insulin that requires proper refrigeration. The air conditioner did not work for three days, which made my insulin unusable. The TV also didn’t work, and there were several other maintenance issues throughout my stay. The sofa bed...

"Homeless guy sleeping in the lobby and staff refused to address it. Meth head zombie outside the room window walking back and forth. Requested a different room on the second floor which didn’t have outlet covers, a hair drier, or an iron but it did have a plunger in a gross plastic bag in the corner of the bathroom. Air conditioner controls were all busted out and didn’t work. Lobby carpet needed to be despirately cleaned. The breakfast was ok though."

"If you need something, just ask!"

"👍"

"Clean quiet and friendly staff, ask for hidden fees before and after you check in"

"Very good location, will definitely be booking this place again"

"The staff was very nice and the rooms were clean."

"Room was clean. Broken latch on window was partially fixed after arrival. AC did not work and no screen on window. Airport Shuttle was an old van with driver and his stinking cigarettes. After second ride in van, we paid for a cab."

"very low budget motel. It's tough to check in from off site"

"Music was loud and terrible. Especially in the bar and restaurant. Service was good and the food was excellent."

"Beautiful lake property and gracious host! Spacious private bathroom and delicious breakfast."

"Could use some renovations."

"Given a room with serious issues, we were denied a different room upon returning to the front desk . Said we could wait for maintenance to fix AC and bathroom back to room and no maintenance showed. So we decided to leave. Back to desk. Finally, after a private discussion by clerk with a manager ( who did not present themselves ) the clerk said we could get a free breakfast and wait for another room. Terrible customer service, desk clerk seemed to be untrained, management unwilling to be seen....

"Just ok"

"This place truly was home away from home. The staff was so wonderful and inviting. They cleaned the room each day and even did my little bit of dishes. Towards the end, one of the staff made the bed with my sons favorite stuffed animal as the center piece. He was overjoyed to see that. We will be coming back. I truly appreciate all the staff."

"We checked into our first room only to have a plugged toilet. When we called the front desk they dropped off a plunger and said we don’t have a maintenance man. After working on the toilet ourselves we finally asked for a new room. Our second room had very low toilet flush as well and we had to go get batteries for the remote. There was a light out on the vanity and I could barely see to put on my makeup. The bed was comfortable though and that was nice for a hotel bed. There was no in room...

"The bed was fantastic. The breakfast was average."

"Run down, gross breakfast. Too many other options in midtown to make this a place we’d return."

"This place was horrible! I’m shocked that it’s part of Marriott. We were very disappointed. They don’t clean the rooms every day, which was unacceptable. The staff was unfriendly, and the young Asian woman working at the café laughed in my face when I politely asked if she could replace my eggs. This was one of the worst hotel experiences I’ve had. I would never recommend this place to anyone."