Search Hotels Near John Smith House, Annapolis

"Front desk lady was kind a rude, we was charged $85 dollars for late check-out and for some snacks that we supposed took and was a mistake on the hotel, we checked out around 10:20am and they reviewed cameras and the snacks was for a different guess!!! The guy on the phone didn’t like the fact that we requested review the cameras! Overall this is the first Hilton with a POOR customer service! They need to be conscious that customer pay their salary’s! Lady on the front desk not even greeting instead she said “you have a reservation “” vallet parking never asked for assistance guy was on the phone all the time!!! I do not recommend this hotel at all nex trip I will stay on Graduate hotel down the street"

"The staff were fabulous and our room was wonderful."

"GREAT LOCATION VERY CLEAN FACILITY"

"Certain staff seemed to be under the impression that they were much better than the patrons, and couldn’t take the time to give great support. Some were exemplary "

"After a long day of travel, we decided the same day to book a stay in Annapolis as a middle point in our road trip. The hotel was so beautiful from the outside and just as lovely inside. I complimented both of the main desk staff members at check in and check out, it was notable how friendly and accommodating they were! My 6 year old said to me “this place has really great vibes”. 😂 if you’re looking for a conveniently located hotel in Annapolis with a nice harbor view and warm coastal energy, this is your place! "