Dirty apartment, uncomfortable beds, stained sofa, stained linen, broken kitchen bics, staff doesn’t clean your room even when you request you have to follow up, no bathroom amenities, definitely not as advertised. Not luxury at all- far from it. Waste of money.
The apartments are gated providing a layer of security which was appreciated. Upon arrival when using the showers it was apparent they haven’t been cleaned in some time and the towels were dirty, refolded, and still wet. Not like the pictures.
Unit was very dirty, floor in bathroom covered in hair, and a lot of maintenance is required in the unit.
Bath towels are so tiny, and very stained and had hair embedded in the towels
Shower had no pressure, shower head attached with tape.
Where tiles are broken in the shower the problem was resolved with silicone.
Walls and ceiling very dirty and aircons dont work
ผู้เข้าพักจริง
เข้าพัก 5 คืน, กรกฎาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Sebastian
4 เม.ย. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Great Place, good stay but false Advertising
My stay was a mix bag, let me start with the bad. I booked a Standard Twin Room which showed a Couch, nice big balcony and a Washing Machine. When I arrived they gave me a narrow room, with a 60cm desk, a stool and a 40cm wide balcony. After a long discussion the 'Manager' told me that I was correct with seeing pics of an Apartment and not the Twin but the description was correct and I should have seen it. Totally false Advertising on their part. They asked now for an extra fee, which I wasnt willing to pay. Long story short: Hotel.com compensated me with a voucher and the Manager gave me a better rate for the room on the pictures I booked.
Now the good after the first bad impression.
The room were BIG. Nice view, good bed, the cleaning lady, the inside and at the gate guards are very lovely.
I spoke to the manger about the deposit issues mentioned on the reviews and she said its a problem with international cards, so I gave them cash which I received back on checkout (exactly the same notes I gave them).
What I want to mention to their benefit as well. They have updated the pictures now, which reflects the correct room. I only can recommend the upgrade to the bigger apartment. Its worth the extra money.
Overall. If they would have upgraded me based on their mistake it would have been a fantastic stay, The initial discussion and suggestion that I did a mistake by not reading the description even tho the pics showed the bigger room, was just a bad start for a great stay
Sebastian
เข้าพัก 5 คืน, มีนาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
ผู้เข้าพักจริง
8 ส.ค. 2021
ไม่ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
A potential SCAM
I just wish I had paid more attention to what some of the other reviews said about Odyssey. It was a terrible stay for my family and I. There also seems to be a scam with the rooms. What you see in the pictures is NOT what you will get. Really, it was just a terrible experience through and through.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, สิงหาคม 2021
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
5 เม.ย. 2021
ชื่นชอบ: ความสะอาด
in my room locker was locked , and the chimney was not working and crockery not clean well , other amenities was good
Accommodation was very central to all our hockey games. Room was spacious and tidy. So nice to have a bath AND shower. Security was very friendly and helpful.
Sharon
เข้าพัก 2 คืน, พฤศจิกายน 2020
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Preggy
26 ส.ค. 2020
ไม่ชื่นชอบ: ความสะอาด
Poor Standard
The cleanliness of the off the apartment was not up to standard
Stained Tatty towels
Discoloured Bedding
The kettle was fouled , up , and even though i left it out to be found , it was put back as is
Iron Did not work
Wont book there again
Preggy
เข้าพัก 3 คืน, สิงหาคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Seun
15 มี.ค. 2020
ชื่นชอบ: ความสะอาด
I hate the studio room no chairs in it
Seun
เข้าพัก 6 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Lucy
30 ธ.ค. 2019
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Fun!
We had a pleasant stay at the venue. The housekeeper was very responsive to the issues that we raised.