The best part of our staff was the staff - so warm friendly and welcoming - nothing was too much! The location is fabulous and our nature walk was brilliant! Highly recommend for a few days switch off. Rooms were stunning also!
The room itself, layout and asthetics. Peaceful and tranquil with great location. Staff amazingly friendly… from reception/ restaurant. What a pleasant stay 😊
Great night at Hotel. Great and friendly staff that went out of their way to make the stay enjoyable. I travel often and the staff at this hotel are the most friendly ever encountered.
This was a complete surprise, only half an hour from home nestled in the Cradle of Humankind it's really easily accessible and just waiting to be discovered.
Service Levels were top notch, food was pretty good and the beer cold.
Overall a really great weekend away with my better half, its recommended without a second thought.
Very pretty location, the rooms are in the bush and it felt like we were much further out of the city than we were, we saw some wildebeest right next to our room. Service and food was very very good. And the rooms were fantastic. Thought they needed a wellness center to complete the picture, because there isnt much to do, other than lie around, if you arent game driving or at the nearby caves.
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6/10 พอใช้
Christopher
13 ก.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Repeatedly told that dinner was not included and constant insistence that we understood this and that breakfast did not include cappuccino - no idea why the staff were so determined to go on and on aboit these things, and it spoilt the romance.
The hot tub in our room didn’t seem the cleanest and we had trouble heating it the first night. We are very familiar with heating hot tubs with a fire/logs so this wasn’t the issue. Just didn’t seem very clean.
First impressions are great but a but lacks finesse along the edges when you look deeper.
* Taking into account the costnper night:
* Room trimmings are cheap and sometimes cheaply repaired.
* We had no water in our room for a day.
* Lack of tranquility as our room overlooked the service road with golf carts and staff noisily moving past our unit all the time.
* Food was excellent but service was shocking. On two occasions out waiter did not present wine with tasting first. He just started pouring and filled the red wine glass to the brim. Our orders were taken down incorrectly all the time. Some food was presented without the main ingredient as they had run out but no communication. Menus were left on the table during the meal. We had to ask for rolls and salt and also service.
One would not expect this lack of staff training and poor service from an establishment of this calibre and price range.
Staff very friendly and we had a good time. Not good value for money.
The service by restaurant staff was wonderful and the food was good. Our dinner however was impacted by a very rowdy group which spoilt what was intended to be a romantic dinner to celebrate my husbands birthday. The place is clean. Lights leading from room to restaurant would be helpful - very dark for a walk if you choose not to call for a cart. Our stay was ok but I don't feel that there I got real value for money and i certainly didn't feel that I got the special experience I was hoping for
Beautiful setting less than 30min drive from the heart of JHB and Sandton. Spent just a night with my wife. But its perfect for a quick weekend or midweek away, right around the corner for Joburgers.
Tranquil setting, easily accessible.
Friendly, attentive and helpful staff throughout the property.
Rooms with stunning peaceful view.
The rooms are eco friendly built, need a bit of a refresh but still comfortable and enjoyable.
Wish they had a better coffee in room like pods or french press.
when ready to go down to dinner had problems contacting hotel reception to fetch us, it may have been load shedding, difficulties locating switches for lamps in the evening and not enough light at make-up table. food very good but had to wait rather long considering there were very few guests.lovely chalet, wonderful views
The staff is the only bad thing about this place, the rest is beautiful. Met a few decent staff but was treated disrespectfully by a miss in the office which ruined a lot of the experience. The staff needs to work on service and then the place will really just be great !🙏
It's a great getaway in close proximity to Johannesburg. It felt like a retreat... rest, relax and lounge. The food at the restaurant wasn't so great at least dinner was to be desired. I made my concerns known and I'm hopeful they will do better. Otherwise, a nice, comfortable and quiet stay with a mind, body centering view of the African veld.
Lovely location just 30 min away from Johannesburg, my wife and I decided to go after the Covid reopening and had an amazing weekend at this beautiful hotel. Very romantic, lovely staff, and relaxing atmosphere and good food. Will come back!