โรงแรมและที่พักโชเคศวารีตะวันตก

"They changed our booking to another hotel at the last moment.We were helpless to make another booking of our own as we were boarding the flight when we received the message about change of hotel from Alfa suite staff.When we reached the hotel,we were shocked.It was a sort of lodge like set up.We had already paid Alfa suites the full payment in advance but on Vacating the room they asked us to pay the bill ,as they didn’t receive payment from Alfa suite.We showed them the payment details we made...

"location of the property is very poor . Staff was very cordial The steps to upper floors are narrow and steep and missing the hand rail in the third flight High risk of injury for an older person Rooms are very small and ordinary poor man’s hotel I would not stay here again "

"Very bad experience room not clean "

"Customer service is very poor. once you put any order it will takes around 1 to 2 hours even sometimes they forgot your order even"

"The place was horrible. There were cockroaches everywhere. Mice in the walls that you could hear all night. Everything smelled. The toilet was broken and they wouldn't fix it. There was no hot water The room was dirty The linens were not cleaned at all. 0/10!! I had to leave In one night (booked for 3 nights) DO NOT GO HERE!! "

"Yes"

"A lovely welcome surprise awaited us when we checked in. After a long travel day all the treats were very appreciated . Staff could not be nicer. "

"Top notch in every aspect. The best hotel in Mumbai "