There was nothing to experiential! Staff was brash and not at all trained. Place is being run like a banquet hall than a luxury / upper upscale hotel. Nothing matches to Hyatt standards.
Toooo good, highly recommend this place for a staycation. Beautiful heritage property, quiet environment, amazing staff and hospitality, all staff greets you with a smile always and is there to help you. Shivendra was always one call away. Food was amazing, rooms and stay beautiful. Must visit!
it was a great experience being at this hotel, it would be an ideal setting for large gatherings, events.
the staff at this hotel are key to its success, they were very hospitable and always willing to go the extra mile
the indian food at Nazaara was very good, an outdoor terrace dining experience with views onto the Aravali hills
We had a fabulous time at the hotel! The regal suite was great and the staff were amazingly hospitable. The spa was also good and overall, we enjoyed our stay. Grateful to all the people at the hotel who made it memorable. The property itself is gorgeous but it's the people working there that truly make it amazing. Looking forward to returning!
I felt like royalty. This place is neither too small nor too big. Just perfect for an intimate holiday. The room is the best I've been in. The meals are amazing. The staff would do anything for you. Just loved it.
Amazing in the middle of no where this property is a delight , Palace / Fort Feel Rustic to Modern..The most amazing was the breeze from the Top Nazaraa restaurant . Un real and amazing ..
เข้าพัก 2 คืน, กรกฎาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jyoti
19 ก.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
We were offered a room upgrade and were asked to wait sometime. After 40 mins, we were told it'll take another 30 mins at least. This was when we can requested for an early check-in already. They have open reception concept - so we had to wait outdoor in hot and humid weather which wasn't ideal either.
Later we were given an upgrade to a room that was outside the fort -- had no staff to assist in that area, and every request took 20 mins. Given we were 3 adults in single room, the room had amenities for just 2 -- we weren't even given any additional bedding, and were asked to use the couch as a result had a terrible back pain. We paid around 10k INR additional for extra guest in room -- but seemed like a complete waste!
We went for a birthday celebration and were offered "complementary cake" which we never got - worse, no one even bothered to check if it was delivered.
The food and pool were the only great things! Restaurant staff were nice.
The hotel management staff and facilities were poor -- nothing compared to even other normal 5 stars, let alone a luxury one.