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Comfort Suites West Jacksonville

2.5 star property
Travelers start their day with a workout at the 24-hour health club before cooling off with a refreshing swim in the outdoor pool

Choose dates to view prices

Located in Northwest, Comfort Suites West Jacksonville offers practical comforts. Guests enjoy a free breakfast buffet each morning and can maintain their fitness routine anytime. The property features convenient laundry facilities, a relaxing outdoor pool, and in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,721
฿4,224 total
includes taxes & fees
26 Jul - 27 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a blue accent wall, and a wooden floor.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a bed, a sofa, a small table, and a window.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a bed, a sofa, a round wooden table, and a window with blinds.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A modern bathroom with a white sink, mirror, and toilet.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A bathroom with a toilet, sink, and mirror.

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a lamp, and a wall-mounted shelf.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a television, a chair, and a small seating area.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables with lamps, a nightstand with a drawer, and a wall-mounted mirror.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Northwest
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 550 reviews
The price is ฿3,735
฿4,239 total
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG
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About the area

Located in Northwest, a neighbourhood in Jacksonville, Comfort Suites West Jacksonville is near the airport and near a train station. Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum are local attractions and those in the mood for shopping can visit Gateway Shopping Center and Normandy Lane Plaza Shopping Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Spend some time exploring the area's activities, including golfing. Visit our Jacksonville travel guide
Map
7019 Commonwealth Ave, Jacksonville, FL, 32220

What's nearby

  • Gateway Shopping Center
    4 min drive - 2.7 km
  • Jacksonville-Baldwin Rail Trail
    6 min drive - 4.1 km
  • Normandy Mall Shopping Center
    7 min drive - 8.7 km
  • Normandy Lane Plaza Shopping Center
    8 min drive - 8.1 km
  • Lackawanna Park
    8 min drive - 11.2 km

Getting around

  • Jefferson Station
    13 min drive
  • Jacksonville Station
    15 min drive
  • Jacksonville International Airport (JAX)
    23 min drive

Restaurants

  • Circle K
    16 min walk
  • McDonald's
    6 min drive
  • Wendy's
    1 min walk
  • Dunkin’
    8 min walk
  • Zaxby's Chicken Fingers & Buffalo Wings
    9 min walk

About this property

Comfort Suites West Jacksonville

  • Hotel located in Northwest
  • A free breakfast buffet, laundry facilities and a 24-hour health club are just a few of the amenities provided at Comfort Suites West Jacksonville. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Express check-out, smoke-free property and 1 meeting room
    • A vending machine, a gift shop and a lift
  • Room features
  • All 64 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and free toiletries
    • TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and mini fridges

Similar properties

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Sleep Inn & Suites Jacksonville West
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 620 reviews
The price is ฿3,144
฿3,568 total
includes taxes & fees
16 Aug - 17 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites West Jacksonville have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of 21 Jul 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on 26 Jul 2026 start from ฿3,721, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites West Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Suites West Jacksonville?

Self-parking is free at this property.

What time is check-in at Comfort Suites West Jacksonville?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Comfort Suites West Jacksonville?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Comfort Suites West Jacksonville located?

Located in Northwest, this hotel is within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail, Gateway Shopping Center and Terrace Park. Normandy Lane Plaza Shopping Center is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites West Jacksonville Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 229 out of 608 reviews
Rating 8 - Good. 157 out of 608 reviews
Rating 6 - Okay. 105 out of 608 reviews
Rating 4 - Poor. 67 out of 608 reviews
Rating 2 - Terrible. 50 out of 608 reviews

Reviews

Verified

6/10 Okay

william

Location was good, close to interstate. Thought price was more than property offered and pet fee was way too much !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dianonis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and updates done to the property
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff beautiful rooms
Stayed 1 night in Apr 2025
Verified

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kind staff, comfortable accommodations
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

PHIYEN

Liked: Cleanliness, property conditions & facilities
Room was good but poor location because of traffic on highways. We were given a different room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another awesome stay

It was awesome and clean and quiet and safe and spacious.. I have been there 5 times when my 18 wheeler is in the shop..
Stayed 1 night in Aug 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, comfortable and quiet.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Bronson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was recently remodeled and was very nice. Breakfast was good with 2 waffle options and tasty coffee.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Sherronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Aliene

Clean and room was as expected
Stayed 1 night in May 2024
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort

Business trip

Very clean for an older hotel. There is a lot of traffic in this area and plenty of places to get food. Refrigerator and microwave in the room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities
Good and clean
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok hotel

The hotel lobby, breakfast area and room were clean. You can tell the hotel is going through renovations but the room furniture and doors are old and beat up.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Yvonne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent but the property keep (etc)up and needs a facelift
Stayed 1 night in May 2025
Verified

8/10 Good

Rishonea

Liked: Cleanliness, staff & service
Front desk clerk was very helpful and friendly. The rooms were clean except for a few hairs in the shower but clean compared to other places I’ve been. The bed was not very comfortable but again, it was clean. Breakfast was good.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service

Exactly what I expected

It was a typical hotel room. Dated but clean. Quiet. Beds where uncomfortable but clean. I appreciated the room darkening shades. Nothing to be impressed about but worth the money if you just want a place to stay for a nite.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bathroom door handle was broken off so if you shut it you got stuck inside. Pull out couch also broken, head of the bed sunken to the floor. Pool had algae growing on the bottom. Staff was nice, area a bit run down.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

Stayed 10 days with family. The paint and floors were updated but the furniture was old and filthy. The sofa bed was unusable, (lumpy, dirty/stained, and would not straighten out). The beds are not comfortable; I could feel the springs. And the cleaners used smelled like smoke. But the hotel was quiet. I appreciated the free continental breakfast. I was able to get the supplies I needed and the location is close to the interstate. The price is decent but I wish I would have paid a bit more for the comfort I expected.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Keep my deposit due to the smell of incense

They kept my deposit saying i smoke in room because i burned incense and candles. I didn't smoke in room jist had a nice evening. If not allowed to burn candles and incense it should be noted upon check in
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Donna

Company used hotel

We used this hotel because it is close to a home we're renovating. Close to restaurants, gas stations and freeways. The hotel is old and is showing signs of that. Check in was someone finally coming from the back to check me in. My stay was paid for yet they still put 134.00 hold on my card for ones night stay along with a 75.00 regular hold which I have never heard of. The couch has no back pillows so very hard to sit on without using pillows as backs from the bed. The seat cushions have seen better days and are flat like you're sitting on the floor. The microwave does work and the fridge is on frigid and froze everything we bought. The bed had a hole where my bottom laid and was very hard they need to replace it. We did not do breakfast because there were too many people there. This hotel seems to be a place companies use to put their employees while they work and they just took over the hotel and parking. These employees were very loud coming in and out of each others rooms and playing music loud and smoking in the hallways.
Stayed 3 nights in Feb 2025