โรงแรมและที่พักในแจ็กสัน

"The staff was very friendly and helpful. Two things would have made our stay better. The AC unit in our room rattled. I had to pile sofa cushions on it to muffle the sound. There were hot offerings at breakfast but I sure wish there was fresh cut fruit available."

"Not well maintained. Scanty supplies in the room such as coffee packet. Difficult to find the entrance in to the property"

"We got there they did not have a room. They did run up and fix a toilet issue on the last room. We got up to the room, air was terrible, hallway was hot and room was blowing cold air but never cooled the room. I sweat all night. Next morning both elevators were broke and we were on the third floor. My friend has asthma heart and BP issues and had to use inhaler after climbing down the 3 flights. I hurt my back bringing the bags down. I asked for compensation for difference in price between the...

"Parking is great. Hot meal during breakfast. Good coffee. Staff efficient. Clean rooms."

"Hot tubs are nice. Some rooms are better than others imo"

"Tremendous staff"

"Old rooms but clean. Good for an overnight stay."

"breakfast"

"Our second night into our stay, I went and moved an end table, and there was a dog poop on the floor! No idea how long it had been there didn’t even stay for the whole stay"

"The breakfast needs more variety, with less frozen and processed food. More cleaning staff are needed. There is a water leak from the washing machine in the laundry room. We asked one of the maids to clean our room, but when we returned, it was exactly the same. It needs better management."

"We stayed here on the July 4th holiday. The hotel was nice, but the staff not so much. Our car battery died and they told us they could not jump our car because of hotel policy. Really? Horrible. Luckily there was a great guy from Maryland named Brian that went out of his way to get our car started so we could drive to Auto Zone for a new battery. Kudos to Brian. The entrance also had a weird smell when you entered almost like something you would smell at a barber shop. The food was over...

"Their check in process was extremely helpful with the check in online. We didn't have to interact with anyone to get into the room."

"Clean room, good breakfast."

"The Best"

"The room was updated and clean."

"Great experience called with a few questions and excellent customer service. 2nd time at this lication always a pleasant experience. Clean and friendly staff. Will use again. "

"Welcoming staff, excellent for families super clean comfortable rooms will definitely come back"

"Decent for sleeping over one night so I won’t have to drive back home sleepy. The door to my room had gaps which allowed bugs to come in as well as the smoke smell from outside. The room was clean enough for me not to want to use the sheet that I had with me. Still better than many roadside motels. Would I stay there again, probably if it’s the only reasonable option."

"rarely leave negative reviews, but this was one of the worst hotel experiences I’ve had. The photos online are incredibly misleading. As soon as we arrived, it was obvious the property was in poor condition, with exposed ceiling areas and visible wiring. Our room smelled strongly of urine mixed with mold. The bathroom was even worse: no shower curtain, no bath mat, and no floor rug, so every shower flooded the floor. The shower had rust, there was mold on the ceiling, and even the water smelled...