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Balcova Thermal Hotel

4.0 star property
Guests splash into the water park or unwind in the spa tub at this vibrant retreat, where three restaurants serve favorite meals throughout the day

Choose dates to view prices

Balcova Thermal Hotel blends relaxation and recreation with free water park access and a swim-up bar. Enjoy three restaurants, yoga classes, and mini golf. Kids love the garden and playground. Multilingual staff ensure a fun atmosphere that guests consistently praise.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
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8.8 out of 10, Excellent, 871 reviews
The price is àžż5,202
àžż5,774 total
includes taxes & fees
31 May - 1 Jun
Kaya Izmir Thermal And Convention
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TRY 450 for adults and from TRY 450 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 11532

We should mention

Hot springs access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool

Frequently asked questions

Is Balcova Thermal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balcova Thermal Hotel?

Self-parking is free at this property.

What time is check-in at Balcova Thermal Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Balcova Thermal Hotel?

Checkout is at noon.

Where is Balcova Thermal Hotel located?

Located in Balcova, this hotel is within a 15-minute walk of Aqua City and Balcova Cable Car. Adatepe Paintball and Topolino are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.2

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 152 out of 586 reviews
Rating 8 - Good. 196 out of 586 reviews
Rating 6 - Okay. 115 out of 586 reviews
Rating 4 - Poor. 47 out of 586 reviews
Rating 2 - Terrible. 76 out of 586 reviews

Reviews

Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving Izmir

We were only here one night the room was cozy and comfortable. Nice bedding and pillows. Air Conditioning was awesome!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities
Excellent Staff, Great Turkish Food, Realy Great Spa Facilities We are looking forward to our next visit
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Hilal

Liked: Cleanliness, staff & service, property conditions & facilities
After a long business trip, this place was exactly what I wanted. We were looking for a place to stay in central Izmir then we came across to this one. It is worth every penny. We relaxed, enjoyed and experienced a great cuisine. Will come back for sure.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort

Nice place will go again

Not great start . problems with 1st and 2nd rooms but staff was really helpful and by my 3rd room move it was really nice. location is very peacefull . buffet dinner is a bit expensive snack bar was lovely good choices and breakfast was great
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Paul Leonard

Liked: Cleanliness, staff & service

A very pleasant place, slightly dated

This is a pleasant place, and I think good value for your money. I was interested in the spa facilities, and they did not disappoint. The place is a bit dated, but still quite a place. You will not get thermal water in your room. Room Pleasant and clean. Could have been bigger...a large nicely tiled bathroom though Service Generally pleasant. A good front desk. Food Breakfast was average to good and what one would expect. Buffets are buffets. The dining room food was just very average and pricey....I would not recommend eating dinner there. Spa facilities Clean, and many different pools to choose from. It is quite an establishment. Very rehabilitation like. Do not have too high expectations that will not be met. But you will like the water....you will like the water.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

shahrfar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved free thermal pools

It is a normal hotel which is located where the thermal water pools are and at the middle of the huge beautiful garden. I enjoyed Beautiful nice free thermal pools , moist and dry saunas and other free facilities , physiotherapy and massage therapy are not free and I highly recommend them. mostly you see guests with physical problems who come there for treatments like physiotherapy and special care and need . the restaurant the food was good I loved the outdoor restaurant very much . the receptionists are very nice but not very helpful and friendly a bit ignorant. Something I suggest the hotel to put more lights in the rooms night time very dark very difficult to read books or do something , I asked for the bedside lamp and they said they don't have it Loved thermal pools
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the Hot thermal waters. That is why I booked this hotel. They have 9 pools with temperatures ranging from 34 to 38 degrees Celsius. There is one big pool outside with fairly warm water and 8 pools indoors. Pools are open from 07:00 to 19:00 hours daily. Only thing was not happy with was the early closing for the pools. They could at least till 21:00 hours as I usually want to immerse myself before bed after a day of sight seeing and shopping! Spent a week there and it is walking distance from the centre. It is also accessible to other neighbouring localities via metro, buses. There is a bus terminus near the entrance to Balcova Termal Hotel. Breakfast buffet was sort of ok; Not much variety. Not at the standard of what we are used to at other Turkish hotels. I don’t know about dinner as always are out at different restaurants. Staff were kind and courteous. But the fact that almost all did not speak English affected the level of customer service I think. They moved me to another room when I could not get Wi-Fi in the original room. The hotel may have been a 4* in its former life, but now it does feel like a 3*. Looking a bit dated now. The hotel surroundings are great. It’s like in a forest with the mountain backdrop. Crickets chirping in the trees all the time. However, there can be a lot of noise (loud music) from the neighbouring Kaya Thermal Hotel when there is an event. For those lovers of shopping like me, there are lots of malls around! I enjoyed my
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom carried a terrible smell. The piping must’ve been bad.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Ahmet

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a constant sewer smell in the bathroom during the whole stay
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

In need of renovation

Very shabby building, in need of some serious renovation. No elevator. Checkin not easy.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

ÖZKAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable

I did not stay in the hotel due bad condition of the hotel. Room was dirty, untidy. Overall condition was unacceptable, that was why I could not stay. How can I get refund? Your support will be appreciated.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Cenk

Disliked: Cleanliness, staff & service, amenities
öncelikle otelde tadilat vardı, otel olarak hatırladığımız bina yıkık vaziyetteydi, lobiyi bulmak için, otelin içinde çalÄ±ĆŸan bulmak 20 dakikamızı aldı, otel aĆŸÄ±rı derecede bakımsız ve konforsuzdu, aldıkları para ile kesinlikle bağdaƟmayan bir kalitesizlik vardı, ĆŸĂ¶yle söyleyebilirim bir gece önce wyndham izmir otelde kalmÄ±ĆŸtık burası içinde neredeyse aynı parayı ödedik otel değiƟtirmemizin tek nedeni termal suyu idi ama çok piƟman olduk. alımı yaptığımız hotels.com firmasına da çok kızkınız neredeyse yarısından fazlasının yıkık olduğu bir otelin bilgisini kullanıcılarına vermediği için, daha anlatamadığım bir çok sıkıntı mevcuttu. birdaha gitmem
Stayed 1 night in Feb 2026
Verified

8/10 Good

Talat

Liked: Cleanliness, staff & service
Iyi
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Zeycan

Disliked: Amenities
Temizlik 3* Resepsiyon iyi, restorant personeli orta. Kahvaltı iyi.
Stayed 1 night in Feb 2026
Verified

8/10 Good

nilĂŒfer ĂŒnal

Liked: Cleanliness, staff & service, amenities
Yemekler çok gĂŒzeldi
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

ALPARSLAN

Disliked: Cleanliness, staff & service, amenities
Odalar bakımsız ve kokuyor..
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

GĂŒltegin

Liked: Cleanliness, staff & service
Malesef bina eskidiği için odalar son kullanma tarihi geçmiƟ Ɵekilde kalmÄ±ĆŸlar. DuƟ yerleri su giderleri lavabolar yataklar o kadar çok sayarım ki buraya yazmak ile bitmez bence.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ekrem

Liked: Cleanliness, staff & service, amenities
Oda temiz hizmet gĂŒzel personel davranÄ±ĆŸları saygılı teƟekkĂŒrler
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Burçin

Liked: Cleanliness, amenities
Disliked: Staff & service
Temiz ve sıcakdı
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Can

Liked: Staff & service, amenities
Disliked: Cleanliness
Verilen ilk oda çok sigara kokuyordu. Neyseki odamızı değiƟtirebildik. Bakımda oldukları için ortalık biraz karmaĆŸÄ±ktı.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

BegĂŒm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklentimizi karĆŸÄ±lamadı.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MISRA

Liked: Cleanliness, staff & service, amenities
1gece konaklama sağlayabildik Harikaydı ve çok temizdi termalleri harikaydı Her Ɵey muhteƟemdi tĂŒm çalÄ±ĆŸanlara teƟekkĂŒr ederiz
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Necdet

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Riza

Disliked: Staff & service, property conditions & facilities, room comfort
Otel konum olarak çok gĂŒzel bir konumda bĂŒyĂŒk bir alana oturmakta fakat pansiyondan farksız pansiyonda mı kaldık termal otelde mi anlayamadık
Stayed 1 night in Jan 2026