"From the first impressions I couldn’t be happier. The Hotel must have been recently upgraded. The room was brand new, bathrooms, sleeping area all looked new.
I received a text from Tiffany asking how everything was and if I needed anything. In all the hotels I’ve stayed I have never received a text from the hotel staff. The next afternoon two employees in the hallway asked if everything was ok with my room and if I needed anything. Just like before I have never had that kind of response from staff. The occasional “how are you” but not can I get anything for you.
The breakfast included was over the top. I’ve had free breakfast at other hotels but this one was super. Come on. Sausage Gravy and Bisquits, Egg omelettes. Unheard of. Truly I will remember their breakfast for quite sometime.
Lastly on our departure day I received yet another text from the Samantha asking if everything was ok and if I needed anything.
Remarkable, this Hotel and its staff should be highly commended for their high level of professionalism, courtesy and friendliness.
If I had 10 Stars they would get all of them.
Great place to stay. Number 1 on my list in Plattsburgh.
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