โรงแรมและที่พักในเออร์โม

"i always have a great stay here"

"First room had clogged toilet, bad outlets, and TV didn't work. They offered to move us, and gave us keys that didn't work. Returned to front desk, and they rekeyed cards...they now worked, but room was occupied ( sorry to the folks we walked in on!). 3rd row had a florescent light in the bathroom that worked intermittently, might not work at all, or stroked badly. Told front desk about light, and they said it would be taken care of...it never was. With a little maintenance this could...

"The location of this property is convenient. About a mile away from restaurants, 15 minutes away from a Walmart and urgent care/hospital. Spacious rooms, indoor pool, nice patio areas with bbq pits and a fire pit. Overall a very nice hotel for a decent price. The only downfall was the staff was extremely rude. I have never been treated so poorly by staff at a hotel till this visit. At check in, there were two females at the desk in a conversation. One of the girls paused the conversation and...

"I definitely appreciate the affordable cost. However, there needs to be some serious renovations and upgrades to rooms and service. I had to stay for a week and there is no house keeping at all. You have to exchange what you have for fresh towels and linen at the front desk. It says breakfast is included which was the main reason I selected this hotel, so my son could eat before school.! They only have a grab and go and that was very disappointing and inconvenient for us.!"

"Ray at the front desk was great - very pleasant and helpful. Buffet breakfast choices were great. The lady putting the food out was helpful in answering my question. The rooms had hardwood floors so I could hear the activity/movements in the room above us. We were there for the weekend and I was disappointed that my dirty towels had not been picked up and new ones had not be issued, nor were the trashcans emptied. Ray did give me clean towels upon request though."

"Remodeling is taking place so there is a lot of containers in the parking lot. The room was nice, but the sink faucet had a leak and the toilet paper dispenser was held on by silicone and would fall out of the wall when toilet paper was pulled. The breakfast was better than I expected. Hopefully, once the remodeling is done, my complaints will be resolved."

"Very clean and pet friendly. The staff was very courteous."

"Easy check-in.Great staff."

"Las habitaciones muy limpias, aunque en la habitación de mi hermano, en el baño, la bañera no tenía cortina. Por otro lado, desde el primer día la llave de la habitación no abría. Al parecer era un problema con la batería de la cerradura de la puerta pero nunca la cambiaron, cada vez que teníamos que entrar a la habitación había que esperar por alguien que nos abriera. El desayuno estaba excelente todos los días."

"The AC units had condensation underneath, causing the carpet to smell. Nice hotel, But they need to replace those AC units."

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"Execelent service"

"Great"

"The property was neat. I didn't get a chance to spend ti.e at the pool. However, pool area looks nice. I liked the fact that I had access to many stores and restaurants in the area."

"The room wasn’t very clean. You could see smudges on the mirrors and tables. Everything looked very outdated and cheap. I would not recommend staying here."

"Crisp clean room"

"This was one of my worst hotel stays. I felt bad for the staff as they tried very hard to be polite and apologetic when the key card had to be reprogrammed at least 10 times because it would not open our door, the no buffet breakfast one day because they forgot to pick up the supplies, the no coffee one day because they forgot to take it out of the freezer to defrost, the banged up walls in the hallways, furniture in our room that was missing drawers, marked up and dingy. The positive-the beds...

"We like this hotel. It is a bit dated, but is maintained pretty well. It’s a decent place to stay. Our only complaint was the breakfast buffet the first day of our stay. There were only hard boiled eggs, old potatoes and hard sausages. The second day had a better set up with egg patties and softer sausages. The attendant was sweet as were the housekeeping staff!😌"

"Great place to stay."