Thank you Anne

Thank you joy for your review, my apologies it took my staff so long for you too be spoken too

Thank you for your kind review, buffet is not easier for us fresh from the kitchen is nicer. Glad you enjoyed our nice ne refurbished rooms

Thanks Corrie glad you enjoyed your stay with us:)

Thank you Jeremy

Thank you for your review Karl, sorry i wasn't able to be there when you arrived.

Thank you for your review, your very welcome with the luggage, my apologies that you did not enjoy our food. My apologies about all the work vans we're refurbishing 12 rooms as for the pavements we'll certainly look at this going forward.

Thank you William glad you enjoyed your stay with us.

Thank you for your review, my apologies we do email out that we're only open between 9-4pm sorry if we missed send this to you. we stop serving hot food at 3pm and we do give details of places open for meals in the area.

Thank you for your comments Scott, my apologies I thought we had emailed saying we're only open 9-4pm now for the winter.

Thank you Maressa:)

Thank you Jason, glad you enjoyed your stay with us.

Thank you for your review Claudia not sure why you didn't enjoy your stay. We're an old hotel not a trap our rooms are advertised online so you can see what you purchase. The room you stayed in is getting refurbished from November.

Thank you for your comment Thomas, sorry to read you never enjoyed your stay...

Thank you for your review Michaela, sorry about our bistro being closed at night.

Thank you Nicola for your review, my apologies about your noisy neighbours.

Thank you Kelsey

Thank you Erica for your kind review, glad you enjoyed your stay with us and of course or meals too.

Thank you Stewart for your perfect score glad you enjoyed your stay with us

Thank you for your lovely review Anthony glad you enjoyed your stay with us.

Thank you for your kind comments, we had to change your room per your request to be in the main hotel and a double was all we had available

Thank you for your comments, we don't advertise we have a lift !! all our rooms are 1 floor up except our lodges. Will certainly check out the issues you encountered.

Thank you Aleksandra for your lovely review and was lovely to chat with you. Hope the arms aren't to sore after your mega row :). Its the main hotel under the knife first so hopefully after we have time to do the Coach-house rooms.

Thank you for your review

Thank you for your comments Daniel, my apologies you found the room noisy I've been trying for years to get this addressed.

Thank you for your review Jim:)

Thank you for your lovely review Muhammad.

Thank you for your review Peter. Sorry to read you never enjoyed your stay with us. Our rooms are getting refurbished in the winter of this year,

Thank you, Robert, for your kind score.

Thank you, Camilla, sorry to see we didn't tick all your boxes.

Thank you Marcelo.

Thank you Daryl for your lovely review, glad you enjoyed your stay with us enjoy the rest of your break. Was lovely to meet you both and thank you again for your kind review.

Thank you, Corinne, for your lovely comments. Glad you enjoyed your stay with us ...see you again we hope

Thank you.

Thank you for your review, sorry you never enjoyed your stay with us.

Thank you for your review.

Thank you Scott for your lovely review, glad you enjoyed your stay with us in Drum

Thank you, Rita, for your lovely review, glad you enjoyed your stay with us in Drum.

Thank you for your kind review, Frederick

Sorry to see you never enjoyed your stay with us Donald

Thank you for your review

Thank you Fabrizio

Thank you for your review, sorry you feel that way, i think our buildings are different to be honest .

Thank you for your review, my apologies that you never enjoyed your stay with us.

Thank you, Laura, for your perfect score much apricatedDonald

Thank you for your review

Thank you for your review :)

Thank you, Amanda, for your review and my apologies as we always try and tell people when we have a private group dining, very sorry you we're turned away.

Thank you Per-Arne for your review

Thank you, Lynsey, for your review and for your comments sorry you never enjoyed your stay with us