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Hotel Merkur Interlaken

3.0 star property
Lakefront hotel with free breakfast and rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Reception
Double or Twin Room | Desk, free WiFi, bed sheets
Double or Twin Room | Mountain view
Business centre
Hotel Merkur Interlaken, in the heart of town, offers thrills and downtime. Test your skills at the nearby ropes course or Mystery Rooms, then recover with a Thai massage. Enjoy a continental breakfast, art gallery, and shopping mall, with WiFi keeping everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
LCD TV
Fan
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Bahnhofstrasse 35, Interlaken, BE, 3800

What's nearby

  • Alpine Garden - 2 min walk - 0.2 km
  • Mystery Rooms - 5 min walk - 0.4 km
  • Hoeheweg - 5 min walk - 0.4 km
  • Interlaken Casino - 11 min walk - 1.0 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.5 km

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪Dunkin Donuts - ‬4 min walk
  • ‪Pizpaz - ‬4 min walk
  • ‪Taj Mahal - ‬5 min walk

About this property

Hotel Merkur Interlaken

Hotel near Mystery Rooms
Located close to Interlaken Casino, Hotel Merkur Interlaken provides free continental breakfast, an adjacent golf course and a rooftop terrace. Active travellers can enjoy a ropes course, hiking/biking trails and horse riding at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a shopping centre on-site.
Additional perks include:
  • Express check-out, a banquet hall and a vending machine
  • A front desk safe, charcoal grills and luggage storage
  • Smoke-free property, a nature reserve and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Merkur Interlaken include amenities, such as free WiFi.
More amenities include:
  • Heating and fans
  • Bathrooms with shower/bath combinations and hairdryers
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping centre
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways (89 centimetre high)
  • Lift (80 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Is Hotel Merkur Interlaken pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Merkur Interlaken?

Limited spots are available.

What time is check-in at Hotel Merkur Interlaken?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available from 12:30 PM to 3:00 PM for a fee of CHF 40.

What time is check-out at Hotel Merkur Interlaken?

Checkout is at 11 AM. Late checkout is available for CHF 40 (subject to availability).

Where is Hotel Merkur Interlaken located?

Located in Central Interlaken, this golf hotel is within a 15-minute walk of Mystery Rooms and Interlaken Casino. Lake Thun and Lake Brienz are also within 3 mi (5 km). Interlaken West Station is only a 2-minute walk and Interlaken West Ferry Terminal is 4 minutes.

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Reviews

Hotel Merkur Interlaken Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

8.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 102 out of 323 reviews
Rating 8 - Good. 113 out of 323 reviews
Rating 6 - Okay. 68 out of 323 reviews
Rating 4 - Poor. 21 out of 323 reviews
Rating 2 - Terrible. 19 out of 323 reviews

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Stayed 2 nights in May 2023

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was across from the train station which made it very convenient. The breakfast was very good. It would have been nice to have a washing machine.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost). Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities. The room was clean and the breakfast was great. No complains.
Stayed 1 night in Apr 2024

10/10 Excellent

Rency

Liked: Cleanliness, staff & service, property conditions & facilities
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Stayed 2 nights in Jun 2023

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Stayed 1 night in Oct 2024

2/10 Terrible

Shavon

Disliked: Staff & service

Unpleasant experience even before checking in.

The hotel staff didn’t even bother to help with my heavy luggage when being asked to help. So disappointing! I suggest the hotel to indicate under their hotel information that there will not be someone to help with your luggages even when u asked.
Stayed 1 night in Oct 2022

8/10 Good

Minori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で、スタッフの方の説明も丁寧でした。目の前がinterlarken West駅だったのでかなり便利でした。チェックアウト後にお昼頃まで荷物を預かってくれて助かりました！
Stayed 2 nights in Oct 2025

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent emplacement Belles chambres petit déjeuner bien Personnel aimable et serviable
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wo es sich in INterlagen gut wohnen lässt.

Super Lage direkt am Bahnhof, einmal über die Strasse und schon ist man da. Das Personal, von der Reception bis zum Frühstücks-Restaurant ist so hilfbereit, nett und immer gut gelaunt, man fühlt sich gleich zuhause. Die Zimmer sind gut ausgestattet, es fehlt nichts und zudem makelos sauber. Das ganze Hotel ist perfekt gepflegt. Die Betten sind super bequem, es gibt genügend Steckdosen (auch am Bett) und einen grossen Smart-TV. Das Frühstück auf der obersten Etage ist umfangreich und immer sehr frisch und fein. Bei schönem Wetter kann man es auf der Terasse geniessen und sonst im modern eingerichteten Frühstücksraum. Wir waren am Schweizerischen Nationalfeirtag dort und durften das Feuerwerk von der Terasse aus geniessen - einfach toll. Alles in allem, verdiente 5 Sterne!
Stayed 2 nights in Jul 2025

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025

10/10 Excellent

Elem Maiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente agradavel e atendimento excelente
Stayed 2 nights in Apr 2025

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, tolle Aussicht, direkt vis à vis Bahnhof und Nahe von vielen Restaurants.
Stayed 1 night in Jun 2025

8/10 Good

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025

8/10 Good

THIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Com as avaliações mais antigas que tem aqui, ficamos receosos em nos hospedar neste hotel, mas acabou sendo um dos melhores durante toda nossa viagem. Simples e confortável, tudo limpinho e com café da manhã excelente! E alem de tudo, com funcionários muito receptivos! Nós adoramos e recomendamos!
Stayed 3 nights in Jun 2025

2/10 Terrible

Anant

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia com bom custo benefício

Boa estadia Hotel muito bem localizado Instalações um pouco antigas
Stayed 3 nights in Mar 2025

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Atendimento gentil e cordial da senhorita Maddison, excelente. Quarto confortável e limpo. Banheiro limpo porém o box de banho é bastante estreito, podendo ser um problema. Café da manhã pontuo 6/10, poderiam melhorar na qualidade dos produtos. Recomendo e voltaria.
Stayed 2 nights in Mar 2025