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Hotel Neue Post

4.0 star property
Mountain views greet guests each morning at this Innsbruck retreat where staff helps plan adventures and a hearty breakfast fuels days on the slopes

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Hotel Neue Post in Innsbruck City Centre caters to winter sports enthusiasts. Start your day with a breakfast buffet before hitting the slopes, then relax at the coffee shop/cafe or bar. The hotel offers practical ski storage and convenient shuttle services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

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About this property

Hotel Neue Post

  • Upscale hotel located in Innsbruck City Centre
  • At Hotel Neue Post, you can look forward to a free breakfast buffet, a coffee shop/cafe and a bar. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle and ski storage. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Self-parking (surcharge), access to a nearby health club and a porter/bellboy
    • Luggage storage, multilingual staff and 1 meeting room
    • A 24-hour front desk, tour/ticket information and a banquet hall
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 50 rooms include amenities, such as free WiFi, safes and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.00 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 14 per day
  • Extended parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Neue Post pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neue Post?

Self-parking is available for EUR 14 per day. Extended parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Hotel Neue Post?

Checkout is at 11 AM.

Where is Hotel Neue Post located?

Located near the slopes, this Innsbruck City Centre hotel is situated in the city centre and within a 10-minute walk of Maria Theresa Street, Kaufhaus Tyrol and Innsbruck Market Hall. Triumphal Arch and Casino Innsbruck are also within 5 minutes. Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 149 reviews
Rating 8 - Good. 71 out of 149 reviews
Rating 6 - Okay. 28 out of 149 reviews
Rating 4 - Poor. 18 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
部屋は清潔で掃除も毎日綺麗にしていただけました。 朝食は基本的に毎日一緒ですが、質はGood！ アメニティが不十分なので、近場で買うか持参した方が良いと思いました。
Stayed 5 nights in Jun 2019
Verified

6/10 Okay

Jorg

Liked: Cleanliness, staff & service, property conditions & facilities

Traditional hotel but great breakfast

The Neue Post is a traditional hotel in the centre of Innsbruck. Booked a single room which is just that, a single bed in a small-ish room. Everything functions well, though nothing is particularly outstanding or memorable. Was not given a wifi code but didn't need it anyway. There's no air-con. Breakfast is fantastic though!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Sadao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで充実朝食付き

1:30以上前だったがチェックインしてもらえた。一階の来客用トイレは大理石貼りのち超高級だった。無料朝食も充実していたので朝食込みのホテルと考えれば宿泊費は高くない。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Ace

Liked: Cleanliness, staff & service
Beautiful building. Excellent breakfast. Very helpful staff.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Frühstück Gute Lage Guter Parkplatz Zwar ein altes Hotel aber alles funktioniert ausser das die Kissen zu hart waren
Stayed 1 night in May 2019
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War für meine Vorbereitungskurs in Innsbruck. Super gefallen
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Karla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Preis - Leistung, damit war ich gar nicht zufrieden das Einzelzimmer war extrem klein, das Badezimmer natürlich auch; das Frühstück war zwar reichlich, aber vom Angebot für ein 4 Sterne Hotel war ich nicht damit zufrieden und der Preis zu hoch
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Unterkunft mit Charme

Zimmer ordentlich, Personal freundlich. Preis ist über die zentrale Lage geregelt.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Hans

Liked: Cleanliness, staff & service

Goed ontbijtbuffet

Eenvoudig en schoon hotel met goed en uitgebreid ontbijt.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage und Service

Alles wunderbar! Flexibel, gutes Personal, schönes Zimmer, gutes Frühstück. Buche wieder!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nun, das Hotel liegt sehr zentral was natürlich sehr praktisch ist. Allerdings ist es definitiv in die Jahre gekommen und im Bereich der Zimmer renovierungsbedürftig. (Teppich, Vorhänge und dergleichen. Das Bad dürfte bereits saniert worden sein. Allerdings sollte im Bereich Badewanne, Armaturen, Handtuchhalter generell die Festigkeit der Schrauben etc. überprüft werden. Es hinterlässt keinen guten (ersten) Eindruck, wenn das wackelt und ich das Gefühl bekomme, dass ich sogleich unabsichtilich etwas "abmontiere". Kontrolliert das niemand?? Mein Fazit: 120,- für zwei Personen ist nicht gerade billig und ich hätte mir auf jedenfall mehr erwartet. Die 4**** sind für mich bestenfalls 2**. Einmal Hotel Post reicht für mich.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service

Central and pleasant

Nice hotel, a little dated but under refurbishment. Staff are friendly, always helpful and the breakfast was good.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
인스부르크 역에서 가깝고 편안한 숙소였습니다. 직원분들도 친절하고 화장실도 깨끗합니다. 다음번에 또 묵고 싶습니다.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Zimmer mit Blick auf Berg Isel-schanze , ausreichendes gutes Frühstück, nettes Ambiente
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Sehr altes hotel keine 4 sterne aber sehr zentral gelegen
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für den Preis hätten wir etwas besseres erwartet. Es ist sehr sehr alt. Die Zimmer sind mit sehr altem Teppich ausgestattet, den mal zwischendurch staubsaugen sollte. Die Badewanne hat eine 30cm Duschwand. D.h. beim duschen ist das ganze Bad nass. Das Personal war nicht sehr freundlich und das w lan bekamen wir nur für einen Tag, obwohl wir 3 Tage gebucht hatten. Beim Parking hiess es dass dies zisätzlich 12 Euro kostet. Am Ende war das dann 12 Euro pro Tag. Für über Fr. 100 pro Tag pro Person im Doppelzimmer erwarte ich gratis Parkplätze und auf jeden Fall w lan für den gesamten Aufenthalt. Uns hat dieses Hotel gar nicht zugesagt. Viel versprochen und wenig gehalten
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lage des Hotels sehr gut, Frühstück sehr gut, Personal freundlich. Zu bemängeln ist das Zimmer, sehr kleines, schmales Einzelzimmer mit sehr schmalem Bett für € 106 pro Nacht, TV nicht benützbar, nur 1 Sender aufgeschaltet. Schade. Duschkabine sehr eng und weil der Wasserhahn weit in die Kabine rein reicht, kommt bei kurzem Berühren plötzlich sehr, sehr heisses Wasser. Das wäre regulierbar/steuerbar.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Marcello

Liked: Cleanliness, staff & service

Personale cordiale, stanze da migliorare

Personale attento e cordiale, buona la pulizia. Le stanze sono un pò "datate" ed il frigo bar è stato tolto (in un hotel a 4 stelle la presenza dovrebbe essere scontata). Problemi di riscaldamento troppo alto nella prima stanza (riscaldamento a pavimento che non si riesce a regolare), cambiata per la seconda notte con una più semplice, ma più fresca. . . ristorante non presente. Parcheggio con posti limitati e a pagamento.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Habe das Hotel nur zum Übernachten gebraucht, da ich tagsüber unterwegs war.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Gutes Frühstück (insb. Mohnsemmel & Kaffee), netter Wintergarten Wassertemperaturschwankungen sehr stark Etwas run down
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Tracy

Disliked: Cleanliness, property conditions & facilities, room comfort

不建議入住

歐洲飯店沒有空調，可以理解，但連通風設備都沒有，讓人很不舒服，洗澡洗到呼吸困難。淋雨間真的很小（如果不關門，彎腰屁股在外面）老建築有鋪地毯，但看房務整理房間時並沒有吸塵器，完全不建議過敏體質旅客入住，本人及家人已體驗嚴重過敏不適
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

vicky

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Excellent location

Close to centre of Innsbruck. Not really a 4 star hotel more like a 3 star. Breakfast disappointing. Couldn’t fault cleanliness of hotel.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

部屋の狭さが残念

歴史的な建物で、内装はとても綺麗でした。しかし、シングルルームでしたが、部屋はとても狭かったです。 受付の対応は親切でした。部屋の机の前に椅子がなく、困った時も、受付の方が誠実に対応してくれて、あとで持ってきてくれました。ちゃんと部屋をチェックしていれば、このようなことはありませんが。
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innsbruckのオフィス街にある落ち着いたホテル

外観、部屋の感じとも落ち着いたホテルです。チェックイン時間前に到着しましたが、フリーで部屋を使わせてもらえました。部屋は広く、内装も豪華でありながら落ち着いた雰囲気、バスタブもあって良かったです。
Stayed 1 night in Jul 2018
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel near main area of interests, good breakfast.room i bit dull
Stayed 3 nights in Jun 2018