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"The staff were pleasant and very helpful. The service was good. No real complaints on my end. If I ever need to go to that area again I’d gladly stay there again."

"Very helpful, friendly staff who made us very welcome"

"Good hotel, great stay quick and easy. Stay in halfway between their and Essex."

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian...

"Used to stay here when it was a Hilton. Friendly staff & great Breakfast. I think better than when it was a Hilton...."

"Friendly staff. Great breakfast buffet. Shuttle costs £4 each way but on time and easy."