โรงแรมและที่พักในIndependence

"The hotel & room appeared fresh and clean upon arrival. However, the bed pillows were mini-sized, flat and needed to be replaced. There was mildew along the floor of the shower walls. Our floor was noisy—children running up & down the hall, running down the stairs. (Parent’s fault) One of the front desk managers was unfriendly when I asked for clean towels for our second night. The breakfast area manager was no where to be seen. When we’ve stayed here before, a very friendly lady was always in...

"I don't like the customer service is very bad i never back to this hotel no more."

"Very clean place with character. Lots of games/activities. A practical downside -- the rooms have no closets. No room safe, if that's important to you. No irons. We were in town for a wedding, so it was a little inconvenient not to have a closet. There were pegs on the wall where you could hang a few items (no hangers though). Also, during our stay, there was no running water for several hours due to a plumbing issue. I had to go to the lobby (the only working bathroom on the premises) to finish...

"Older hotel. Mattresses were not very comfortable."

"Everything about this place was nice, will stay anytime."

"We enjoyed our stay. The hot tub was nice and hot. We will stay there again."

"I did not even stay. I walked in to the door and walked right back out. The place smells TERRIBLE!!! They need to do away with the inscents in the main office as well. They refused to give my money back. Said I had to do it 48 hours before check in."

"The staff were excellent"

"Started off a little shaky! No one at the front desk and the phone was ringing off the wall, however the daughter of the front staff was there and contacted her Mom who arrived quickly. She sincerely apologized for the delay. We checked in and moved on with our stay. Our room was clean and plenty of towels and washcloths but no bath soap! The pool appeared clean and well maintained. Our breakfast was very good and our hostess, Sherry, was very attentive to our needs. Coffee was hot and...

"Was decent"

"Second time staying at this property and the first time was ok . This time the room smelled musty . Just didn’t have a good feel to it . "

"Was in building 4. The hallway smelt like weed, cigarettes, and must. The room smelled better but still had a strong cigarette odor even though it was a non smoking room. Opened the mini fridge and about 20 roaches scrambled."

"Staff was friendly, room clean, breakfast was excellent "

"No coffee maker, only 2 small bars of soap and the towels were the size of hand towels. No lamps either. The desk people were very nice though. For the price it was kinda expected."

"Nice place to stay.most night was loudsy with loud music playing in the car by other occupants"

"Location is near many store options."

"This hotel stay was great. The staff was courteous and friendly. The room was clean and perfect for our 2 night stay. There was a mini fridge, microwave and a little sink in the room. The breakfast area was clean and I love that they have a waffle station. Nice little gem for our short stay. "