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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Choose dates to view prices

The Craiglands Hotel, Sure Hotel Collection by Best Western offers a peaceful getaway experience. Visitors relax in the tranquil garden or connect with friends at the inviting bar. The property provides practical amenities including in-room WiFi and convenient laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is ฿1,856
฿2,227 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • Ilkley Toy Museum - 9 min walk - 0.8 km
  • The DalesWay - 11 min walk - 0.9 km
  • Ilkley Playhouse - 12 min walk - 1.1 km
  • Ilkley Pool and Lido - 18 min walk - 1.6 km
  • Ilkley Golf Club - 4 min drive - 2.4 km

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Bini Tap House - ‬14 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Friends of Ham (Ilkley) - ‬12 min walk
  • ‪The Ticket Office - ‬10 min walk
  • ‪The Crescent - ‬15 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Property highlights
Consider a stay at The Craiglands Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Brassiere 1, the on-site brasserie. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and express check-in
  • A ballroom, a banquet hall and a lift
Room features
All 63 rooms have comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, free infant beds and electric kettles

Similar properties

Exterior
Dalesgate Hotel
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available
7.8 out of 10, Good, 196 reviews
The price is ฿2,812
฿3,375 total
includes taxes & fees
16 Dec - 17 Dec
Dalesgate Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antler Bar
  • Brassiere 1

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Built in 1859
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is The Craiglands Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on 16 Dec 2025 start from ฿1,856.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is The Craiglands Hotel, Sure Hotel Collection by Best Western located?

Situated in Ilkley, this hotel is within a 15-minute walk of The DalesWay and Ilkley Playhouse. Ilkley Pool and Lido and Ilkley Golf Club are also within 2 miles (3 km). Ilkley Station is 12 minutes by foot and Ben Rhydding Station is 23 minutes.

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The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 494 reviews
Rating 8 - Good. 169 out of 494 reviews
Rating 6 - Okay. 96 out of 494 reviews
Rating 4 - Poor. 62 out of 494 reviews
Rating 2 - Terrible. 24 out of 494 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded on are arrival big clean room very good value for money will be definitely be coming back staff very pleasant lovely hotel
Stayed 1 night in Dec 2025

8/10 Good

Gareth

Ideal for overnight stays
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and big bed. Warm with added oil heater was nice The bar area appeared a bit neutrals. No atmosphere Not very warm and smelt of fish. Which I don’t like! But I would return as very reasonable price and very good breakfast I would prefer it be a bit hotter for taste.
Stayed 1 night in Dec 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when in ilkley good value
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Has the potential to be a nice hotel, some interior work needed to upgrade rooms. Building and location both beautiful. Staff were helpful. We were offered breakfast but didn’t have it.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Disliked: Amenities
My access card to my room hadn't been programmed. Left my case etc in the corridor before going back to the receptionist in order to fix the issue. Room was bland. No paintings or wall art. Toilet/bathroom very clostophobic, required the door left open into bedroom. My stay two years ago was a far nicer experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Much improved. Clean and smart Look forward to staying again
Stayed 3 nights in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent staff. Good lighting in room and comfy bed. Really good breakfast. Good parking.
Stayed 6 nights in Aug 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant 2 nights stay with secure parking. Excellent service at reception
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in a lovely quiet place. Large carpark. Excellent breakfast and very friendly and helpful staff. Would recommend a stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in January 2025 and it was looking very tired. The updates are fabulous and it so much nicer. Great location. It sits right in the middle of the moors and Ilkley, with about a 10 minute walk to both or a 2 minute drive. On a hill though?
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels to stay in ilkley

Its a very good and pleasant hotel the rooms are very clean and tidy and well presented and i would recommend it to anyone wanting to stay in ilkley
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Amenities
Comfortable and spacious room. Friendly staff and dinner very good. Thank you
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and comfortable

A comfortable stay in a very clean and spacious room. The area was quiet, and there was plenty of car parking space. The only problem we had was that there were no evening meals served during our stay which meant that we needed to go back into the town after a long Sunday of travelling.
Stayed 3 nights in Aug 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel, very clean, well located with good parking. Limited dining options.
Stayed 1 night in Jul 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Great stay
Stayed 1 night in Jan 2025

6/10 Okay

Veronika

Liked: Cleanliness, staff & service, room comfort

A good place to sleep.

This hotel has such great potential and is just let down by it's age. The beds were so comfortable, the rooms very roomy, but my gawd the rooms / hotel were cold. We were planning on having dinner too, but due to a party would have needed to eat in the Bistro (cold). We sadly felt that the staff were too busy with the party catering, so took our chances elsewhere. Personally I would love it if Best Western could align on their pet policies. We stayed the night before in another BW and paid £15 for our dog - here it was £25
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place. Only stayed overnight. Nothing much to see around the area. We went to the restaurant/pub downstairs but no one’s around. After 10 minutes of waiting staff came out by the bar and we ordered our food. Chicken Caesar salad where big portion of chicken and not so much of lettuce. Too salty as there’s too much anchovies. I think there was no chef around that night. Overall it was ok. The staff were very apologetic for keeping us waiting. We understand. No problem at all. We were the only customers that night + older couple. All good.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel but family room is a bit cramped for a family of 4.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate experience

Fantastic hotel. Great staff and service. Will definitely visit again.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, amenities
I didn’t like walking over the very rough area of the car park, nor having to carry luggage up the outside steps leading to the entrance of the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Great stay. Room a little dated deco wise but bed very comfortable and bathroom adequate. Staff polite and very helpful. Breakfast was delicious
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay with the most friendly courteous staff I have met in a hotel. Great warm welcome at reception and great service from the staff at dinner and breakfast. Room very clean and bed and pillows very comfortable. Breakfast very good with good choice. The hotel is old fashioned and has real character I would stay again and recommend
Stayed 1 night in Apr 2025