Thank you for taking the time to leave a review on Expedia. We appreciate your feedback and are glad you enjoyed your stay at The Grand Idyllwild Lodge! While we strive for a perfect 5-star experience for every guest, your 4-star rating lets us know there's room for improvement. We would love to learn more about your experience at The Grand Idyllwild Lodge. Would you be willing to share any specific details about what fell short of your expectations? Your feedback is invaluable in helping us continuously improve. Thank you again for choosing The Grand Idyllwild Lodge.Sincerely,The Staff at The Grand Idyllwild Lodge

We're thrilled you found The Grand Idyllwild Lodge to be a "cute place" and truly appreciate your kind words about our staff going above and beyond. We strive to create a warm and inviting atmosphere, and it sounds like we achieved just that! We're also delighted to hear you enjoyed the coziness of our lodge. It's the perfect place to unwind and embrace the charm of Idyllwild nestled within the San Jacinto Mountains. Here, amidst the fresh mountain air and stunning scenery, you've discovered the ideal weekend getaway. Idyllwild itself offers a unique escape. Whether you're looking for outdoor adventure with hiking, biking, or rock climbing amongst the majestic peaks, or a slower pace exploring the art galleries and charming shops, this mountain town has something for everyone. We hope you'll consider The Grand Idyllwild Lodge again for your future mountain retreats. We look forward to welcoming you back and creating another perfect weekend getaway in the heart of the San Jacinto Mountains. Sincerely, The Grand Idyllwild Lodge Team

Dear Karen, What a fantastic way to celebrate 35 years of wedded bliss – a romantic escape to the Grand Idyllwild Lodge! We're absolutely thrilled to hear that your stay in our Romance Suite was pure bliss. We take pride in creating a well-appointed haven, and it sounds like the cloud-like bed, spacious layout, and all the necessary amenities made your anniversary getaway truly unforgettable. We chuckled a bit about your comment regarding the toasty comfort – mountain nights can get a little chilly, but we're glad our Lodge (or perhaps the rekindled flames of love?) kept you warm!We're also delighted you explored our inviting common areas – the meeting spaces perfect for brainstorming brilliant ideas (or maybe just planning your next anniversary trip!), the cozy loft library ideal for curling up with a good book, and the charming downstairs living room complete with a piano to serenade your sweetheart (or unleash your inner maestro!). The upgraded bathroom with its dual showerheads sounds like the epitome of relaxation after a day of exploring Idyllwild's beauty. Thank you so much for choosing the Grand Idyllwild Lodge for your special occasion, and for sharing your perfect 5/5 review. We can't wait to welcome you back for another romantic escape, or perhaps an adventurous anniversary in one of our other suites!Warmly, The Grand Idyllwild Lodge Staff (and resident cupids)

Dear Candyce, Thank you SO MUCH for taking the time to share your recent experience at The Grand Idyllwild Lodge with a fantastic 5/5 star review! We are thrilled to hear that you found your room to be luxurious and our staff to be exceptional. At The Grand Idyllwild Lodge, we strive to create an unforgettable escape nestled amidst the breathtaking San Jacinto Mountains. We're delighted that our commitment to exceptional service and opulent accommodations shone through during your stay. The genuine hospitality of our team is something we take great pride in, and your kind words about our employees are truly appreciated. We will be sure to share your feedback with them. We hope you'll consider returning to The Grand Idyllwild Lodge for another rejuvenating getaway in the heart of nature's luxury. Sincerely, The Grand Idyllwild Lodge Team

Dear Paul, Thank you for your 4 out of 5 rating! We truly appreciate your feedback, both your compliments and the areas where we fell short of your expectations. Your honesty allows us to identify and address concerns, ultimately enhancing the experience for future guests. We prioritize friendly and welcoming guest interactions, and we're sincerely sorry if your phone experience didn't reflect that. We're addressing this internally and reiterating the importance of professional courtesy across all departments.Regarding the elevator, we understand the inconvenience this causes and are working diligently to get it back in service as soon as possible. Unfortunately, we're currently waiting for a critical part to arrive, but we're actively expediting its delivery. In the meantime, we offer assistance with luggage and alternative accessibility options upon request. While we strive to accommodate flexible check-in/out requests whenever possible, these fees help us manage operational costs associated with preparing rooms outside standard timeframes, especially during high-demand periods. This allows us to maintain the quality and efficiency of our service for all guests. During lower occupancy periods, we explore adjusting our policies to offer greater flexibility for early arrivals and late departures, but cannot guarantee availability.We understand your concerns about security for late check-ins. To ensure both convenience and safety, we've implemented a secure key placement system, where it is carefully placed in a designated, concealed location on the property that's under 24/7 CCTV surveillance. This eliminates the need for in-person interactions and ensures your key is safely accessible only to you. We've carefully chosen a location that's discreet, yet well-lit for visibility and protected by our continuous video monitoring. We're confident in the security of this system, but we're always open to feedback on how to make the late check-in process even more seamless for our guests.We appreciate your feedback about the breakfast offerings, Paul. We take pride in providing a fresh and diverse selection, and we're sorry your experience didn't quite meet our standards. We're reviewing your comments and taking immediate steps to ensure consistent quality.Thank you again, Paul, for your valuable feedback. We're committed to learning from your experience and continuously improving to provide the exceptional service and atmosphere every guest deserves. We hope you'll consider giving us another chance in the future and we can showcase our true potential. Sincerely, The Grand Idyllwild Lodge Team

Dear David, While we can't bask in the warmth of your written compliments, your perfect 5-star rating on Expedia speaks volumes! We are sincerely grateful for taking the time to share your satisfaction with the Grand Idyllwild Lodge. It truly brings us joy knowing that your stay with us was flawless. Whether it was the breathtaking mountain views, the impeccable service, or the cozy ambiance, we hope every element contributed to an unforgettable experience. Though specifics remain a mystery, your perfect rating assures us that you discovered the true essence of Grand Idyllwild Lodge. We strive to consistently provide an exceptional haven for every guest, and your feedback confirms we're on the right track. We sincerely hope to welcome you back soon, David. Feel free to reach out if you're planning another visit – we'd be delighted to help you tailor another perfect getaway. With warmest regards, The Grand Idyllwild Lodge Team

Dear John,Wow! "Never had a better stay" is music to our mountainside ears! Thank you so much for your incredible 5-star review and for choosing The Grand Idyllwild Lodge for your getaway. Reading your feedback fills us with immense pride and motivates us to keep exceeding expectations.We can hardly imagine a higher compliment than claiming our stay as the best you've ever had. It speaks volumes about the dedication of our team and the care we pour into every detail of your experience. We're thrilled that everything, from the moment you arrived to the moment you departed, surpassed your expectations.Knowing you had such a positive experience makes us even more excited to welcome you back in the future. Whether you're seeking another round of mountain magic, a cozy retreat by the fireplace, or simply a breath of fresh air, our doors are always open. Until then, we trust you'll carry fond memories of The Grand Idyllwild Lodge with you.Thank you once again for your kind words, John. You've made our day, and we look forward to welcoming you back for another unforgettable stay soon.Warmly,The Grand Idyllwild Lodge Team

Dear Victor,From the bottom of our mountainside hearts, we want to thank you for your incredible 10 out of 10 review! Your kind words about The Grand Idyllwild Lodge truly brighten our day and bring so much joy to our entire team.Hearing that you found everything perfect, from the comfort of your room to the warm hospitality of our staff, the delicious breakfast, and the mesmerizing surroundings of Idyllwild, fills us with immense pride. Our mission is to create unforgettable experiences for every guest, and your feedback confirms that we're on the right track.Knowing you can't wait to return is the sweetest reward we could ask for. We look forward to welcoming you back for another enchanting escape to the mountains. Whether you're seeking adventure, relaxation, or simply a change of scenery, our doors will always be open for you.In the meantime, we hope you keep fond memories of your time at The Grand Idyllwild Lodge close to your heart.Until next time, warmest wishes from your Idyllwild family!Sincerely,The Grand Idyllwild Lodge Team

The team at The Grand Idyllwild Lodge was absolutely thrilled to see your glowing 5-star review! It's incredibly gratifying to know we were able to make your getaway to Idyllwild such a memorable experience. We take great pride in the fine details, and hearing you appreciate them makes it all the more worthwhile. Idyllwild has so much to offer, from starlit hikes to charming shops and delectable local cuisine. We hope you had the chance to explore some of its hidden gems during your stay. If you haven't yet, we'd love to share some insider tips for your next visit! Speaking of next visits, we sincerely hope to welcome you back to The Grand Idyllwild Lodge soon, as we know the mountains hold a special charm in every season. Until then, we wish you continued adventures and heartfelt thanks for choosing The Grand Idyllwild Lodge. It was a true pleasure hosting you, Scott. Warmly, The Grand Idyllwild Lodge Team.

We were absolutely dazzled by your 10 out of 10 review! It's not every day someone shines such a light on our efforts, and your kind words warmed the entire Grand Idyllwild Lodge like a crackling mountain campfire. We pour our hearts into creating unforgettable moments, and knowing we hit the mark with you makes it all the more rewarding. Idyllwild is a place for dreams to come true, and we're thrilled you found yours here. We hope you left feeling recharged, rejuvenated, and with a heart full of mountain magic. We can't wait to welcome you back and weave some more Idyllwild enchantment for you. Until then, keep sparkling, Daniela! Your radiant review will forever shine in our guest book of honor. With heartfelt gratitude, The Grand Idyllwild Lodge Team P.S. We'd love to see your Idyllwild adventures! Tag us in your photos on social media using #GrandIdyllwildMoments and let's share the mountain magic. @thegrandidyllwildlodge

Dear Teresa, Thank you for taking the time to leave your feedback on your recent stay at the Grand Idyllwild Lodge. While we're delighted you chose our upscale haven, we're disappointed to see a rating of 6 out of 10. At the Grand Idyllwild Lodge, we constantly strive to deliver an exceptional and luxurious experience for each guest. Unfortunately, without specific details regarding your stay, it's challenging to understand what fell short of your expectations. We pride ourselves on exceeding expectations with exquisite service, unparalleled amenities, and an undeniably upscale atmosphere. If there was anything specific that detracted from your experience, we would be deeply grateful if you could share it with us. Your honest feedback is invaluable, as it helps us identify areas where we can improve and continue to offer the refined experience our guests deserve. Whether it was a minor detail or a larger concern, please don't hesitate to reach out to us.We value your patronage and sincerely hope to hear from you soon. Perhaps with more information, we can turn your 6 of 10 into a perfect 10 on your next visit to the Grand Idyllwild Lodge. With warmest regards, The Grand Idyllwild Lodge Team

The entire team at The Grand Idyllwild Lodge wishes you a joyous New Year filled with adventure and wonder! We were absolutely thrilled to receive your glowing 5-star review of your December stay with us. Idyllwild, especially during the winter months, possesses a unique charm that captivates the senses. We hope you had the opportunity to soak in the snow-dusted landscapes, savor the festive ambiance, and perhaps even discover some hidden winter delights during your stay. With spring now on the horizon, Idyllwild transforms into a breathtaking tapestry of wildflowers and emerald greens. We invite you to return later this year and experience the mountains awash in the vibrant colors of a new season. Thank you again for choosing The Grand Idyllwild Lodge, Cassie. It was a true pleasure hosting you, and we sincerely hope to have the opportunity to welcome you back soon! Warmly, The Grand Idyllwild Lodge Team

Dear Lance,Thank you so much for your glowing review of The Grand Idyllwild Lodge! We're absolutely thrilled to hear that you loved your stay with us.Your kind words about the beauty of our rooms and the charm of the property mean the world to us. We put a lot of love and care into creating a unique and welcoming atmosphere, and it's so rewarding to know that it resonated with you.Hearing that our staff was accommodating and friendly truly warms our hearts. Our team takes pride in providing exceptional service to our guests, and knowing that we made your stay even more enjoyable makes our day.We're so happy you couldn't be happier and hope to welcome you back to The Grand Idyllwild Lodge soon! In the meantime, we wish you all the best.Warmly,The Grand Idyllwild Lodge Team

Dear Princess Dione, Thank you for taking the time to leave your feedback on your recent stay at the Grand Idyllwild Lodge. While we appreciate your positive aspects of the hotel, we're deeply sorry to hear that your overall experience was only a 3 out of 5 stars. At the Grand Idyllwild Lodge, we strive to provide an exceptional and unforgettable experience for every guest, and we fall short when we don't achieve that. We understand that a rating of 3 indicates room for improvement, and we sincerely value your honest feedback. We would be grateful if you could share more details about what specifically led to your less-than-ideal stay. What aspects of the hotel fell short of your expectations? Were there any specific issues with service, amenities, or the overall experience that we can address? Knowing your specific concerns allows us to take concrete action to improve and ensure future guests have a truly exceptional stay. We would be happy to discuss your experience further and explore ways to regain your trust. Thank you again for your feedback, Princess Dione. We hope you'll give us another chance to showcase the true Grand Idyllwild Lodge experience on a future visit. Sincerely, The Grand Idyllwild Lodge Team

Dear Jeffrey,Thank you for choosing The Grand Idyllwild Lodge! We're so glad you found your stay with us to be incredibly peaceful and private. It's truly the perfect escape, and we're thrilled you enjoyed it.We're also delighted to hear Ashley made your stay even more special with her attentiveness and dedication to your needs. Ashley truly embodies our commitment to exceptional service, and your kind words will be shared with her directly.Thank you again for sharing your lovely feedback. We hope to welcome you back to The Grand Idyllwild Lodge for another peaceful getaway soon!Warm regards,The Grand Idyllwild Lodge Team

Monica, thank you for your 5 star review! Idyllwild in November boasts a unique magic, with vibrant fall foliage painting the landscapes and a crispness in the air that invigorates the soul. We hope you had the chance to soak in the beauty of the changing seasons, perhaps through a scenic hike or a cozy afternoon curled up by the window with a warm book. Speaking of adventures, we have countless options waiting for you on your next visit, Monica. From snow-filled winter wonderlands to the vibrant blooms of spring and the refreshing summer hikes, Idyllwild offers something special in every season. Thank you again for choosing The Grand Idyllwild Lodge, Monica. It was a true pleasure hosting you, and we sincerely hope to have the opportunity to welcome you back to your mountain haven soon! Warmly, The Grand Idyllwild Lodge Team

¡Muchas gracias por su amable reseña! Nos alegra muchísimo que haya disfrutado de su estancia en The Grand Idyllwild Lodge. Nos esforzamos por crear un ambiente agradable y acogedor, y escuchar que lo hemos logrado nos llena de orgullo.Esperamos que tenga la oportunidad de visitarnos nuevamente pronto. ¡Hasta pronto!