โรงแรมใกล้ไฮร์นส์ เลค, บิ๊กแรพิดส์

"The property is very inviting and extremely clean. The patio furniture out front was extremely comfortable. The staff was very friendly and professional. The only thing that could be improved. The pool needs to be warmer."

"We booked a room here. My husband checked in and then met us for food and shopping. We were gone for several hours. When we got to the hotel, I went to check the beds. There was dried blood all over the mattress, what looked like a dead bed bug on the mattress, sheets that had marks, food, tubberwear, ice pack in the fridge, and half eaten food in the microwave. We decided the room was definitely not clean enough to stay in, especially with a child. So we checked out. When requesting funds back,...

"This holiday inn express is the worst hotel that we have ever stayed at. We moved after the first night. Expedia and holiday inn should be ashamed of themselves."