Search Hotels Near Hyper Kidz, Baltimore

"Too many kids literally running up and down the hall at night"

"I’ve stayed here before but my 2nd experience is not as pleasant as the first. So here are the reasons why: * Front desk male staff had bad odor. * Found two cockroach in the room. One I had to kill. * faucets were stiff and kinda hard to adjust. Both the shower and the sink. * liquid shower gel was empty upon arrival. Had to ask for couple of bar soaps so I didn’t have to have a cleaner come in the room. * toilet flush lever sometimes gets stuck and would run all night if you don’t lift it. Maybe it was just my room. Who knows but that’s my experience there. The bed was clean and comfortable and breakfast was descent. They atleast change it daily between bacon and sausage. "

"Nice staff"

"I had a four day stay and not once was my room cleaned by housekeeping. On the second day I asked front desk to make sure that housekeeping gathered all the trash, it was all neat piles for them to collect and to change the bed. Came back that evening and nothing was done, when I asked for some sort of compensation that front desk lady god bless her heart had offered to change my sheets. It wasn't her fault so we ended up having to change our own sheets "

"Breakfast was underwhelming. Cleaning staff was not pleasant at all. There was one young gentleman working the front desk at check in that was great. The older man we encounter later in our stay was unpleasant and questioned how many ppl we had staying in our room. This place is used to a certain type of ppl and is not family oriented. The entire property inside and out reeks of weed. Needs major renovations, deep cleaning, and staff overall! Will not be staying again. "

"Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink. The plug in (USB) on my side of the bed wasn’t working. All of these things seem minor, but paired with the lack of customer service from the beginning- it isn’t a very friendly or welcoming place to stay. Staff appears that they don’t like their jobs and while they may be true, patrons shouldn’t feel that when they walk in. I usually have a great experience with IHG and am a member, and this property fell short of that. The bed was OK- not the best but not the worst. We skipped breakfast because there are plenty of places around the hotel to go. Likely won’t return to this property- it has potential, but the service was below average. "

"Clean rooms and friendly staff"

"Room was clean but hotel is outdated. Breakfast is included but it's not the greatest. Staff was very friendly. Good location as it's east to get on and off I-95. Several places to eat in area. You get what you pay for and I was just thankful for a clean place to lay my head. "

"This facility was on the middle of renovation. The Breakfast are was only half of the space due to mattress and furniture in the way due to the renovation. The breakfast was blend. and poorly maintain. I do not know how is going to bein the near future but at this time I do not recommend this facility. "