โรงแรมใกล้สวนน้ําเฮอริเคน ฮาร์เบอร์, เซนต์หลุยส์

"Tub was clogged and backing up while showering. We let the receptionist know and even showed a Picture. We were told that all showers were like that. For the price we paid that was unacceptable and gross. Services were super slow. Not blaming staff but management had one waitress for an entire dinning room. We also noticed mostly all the staff were very mature people. We felt bad rushing or even complaining right to them. This place has potential, you just need the right management."

"We booked 6 rooms for our church trip. The staff would not let our youth group use the pool. I found long hair in my bed and in the bathtub before I got packed. The TV didn't work in my room. There was torn up paper in the floor in one of the rooms. The toilet has not been cleaned in another room"

"For what we used it for, it was ok. Staff friendly. Room clean, but you can tell there was water damage in the ceiling at one point. Bathroom tile in need of repair, shower curtain ripped. Towel had stains, bedding had burn holes. Pillows flat, but clean. No coffee in room. But we choose it for location close to six flags, to sleep after a day in the park. Room was hot when we got there, ac off. Turned on room unit, and it cooled down within 45 minutes, however unit randomly turned on and off...

"Even with the confirmed booking they tell me that my booking is cancelead and go check any other locations and then instead of suites they allocate 2 seperate rooms to accomodate my young kids to be left out in a seperate room. On the name of breakfast they have a option of Grab and go and they have only Oatmeals packets with warm water"

"Good base to visit six flags st louis."

"I can't get a hold of anyone to ancell the reservation"

"plenty of parking on the street or in the ramp. Room was clean, hotel was nice I would stay there again"

"It was really nice and clean"

"Nice and quiet."

"Friendly staff, the hotel inside and out were clean and maintained. The Kickstart menu was way more and hetter than anticipated! Breakfast was very nice, lots of options! Our kiddos LOVED THE POOL AND HOT TUB 😎 We will definitely be back!"

"Booked last minute while traveling. Convenient location, clean, very friendly staff. Quiet and comfortable room. Although this is a pet friendly hotel we did not see or smell anything unpleasant. Good mattress, good bathroom, excellent breakfast…very happy with our stay"

"Very"

"Overall the staff was great. We did ask some staff we saw for towels since the pool area had none. The EVS asked a staff member we could not see who mumbled something we could not hear, she replied to them “she’s standing right there” to which I heard from unseen person a very loud annoyed sigh. That was the only rude person. The ladies at the counter were great as well as the man who maintained the breakfast."

"Excellent"

"Breakfast was good, had a variety and area was clean. Beds were comfortable. Not well maintained property, holes in walls, rusty nails staining the shower, shower was tiny, bathroom wasn’t clean upon arrival…..wouldn’t recommend."

"Staff was very helpful and nice. We also enjoyed the delicious meal for dinner and breakfast."

"Clean, nice staff check-in on you, good breakfast. Parking lot is quirky but no problem."

"This was the third time we stayed at the Sonesta. We enjoy staying there because it’s a convenient location and they have full kitchens for cooking."

"Good all around place to stay nothing exceptional or wowing"

"Great value but room not clean. The floor was not vacuumed. Desk staff covering desk and Starbucks cafe at same time. Guests had to wait due to short staffing."