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"The room was very clean. The beach view was great! Great service in the restaurant’s. I was given a great drink while waiting for my take out order. Very nice and felt special. The food is exceptional at all of the restaurants. And room service. The only complaint is the bed and pillows were uncomfortable. Especially the pillows. Great stay otherwise!"

"We had a great experience. Rooms were very clean. Staff were very friendly."

"Check in was fast, guy was friendly, room was clean."

"Better food but other than that stay was good"

"Property undergoing renovation. Didn't know when booking so expectations and reality clash. If booking, please check if renovations are complete otherwise expect construction noice, ad-hoc routing of walking paths and property amenities limited."

"Balboa Bay Resort gave us one of the best hotel experiences we have had in a long time. If you want to experience what top-notch customer service truly feels like, this is the place. My spouse and I stayed here for two nights to celebrate our 5-year anniversary, and as a same-sex couple, we felt completely welcomed, respected, and cared for from the moment we arrived. The staff was so accommodating, warm, and genuinely kind. When we arrived, they had chocolate-covered strawberries waiting in...

"Love it"