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"Very good"

"Excellent stay at this hotel (2 nights in July). We were especially grateful for the aircon which is far from standard in UK hotels. Everything was of standard you would expect from a property like this. Staff were impressive and the room spacious, tasteful and clean. Will be back on our next visit to the city."

"Mattresses are worn out, need immediate change. We had booked rooms with AC, none were available. They arranged one with a portable unit."

"No A/C in room and rooms are small"

"We were able to get into our room early which was a bonus. Room itself was clean and comfortable. Bathroom was nice and shower was great. We opted for the included breakfast option which was really good. Hot and cold items and lots of selection. The location of the hotel was perfect for us. We were able to walk to almost every place we wanted. It is also on the City Sightseeing red bus route (between stops 5 and 6) which we took advantage of. Also it was only a 15(ish) minute walk to the...

"We have stayed there three times now. The location is ideal. Parking is awful but it is what it is. Food I. The restaurant was excellent and the food great."

"Such a lovely guest house, the interiors were absolutely beautiful. Our room was spacious and comfortable, featuring classic period furniture. The bed was very cosy. The bathroom was perfect. The shower was spacious with excellent water pressure. Tasty cooked breakfast. Location was great, about a 20 min walk in to York City Centre. Highly recommend."

"Overall, the stay in this hotel can only be described as truly amazing. The staff are very helpful and extremely kind.Nothing is too much trouble. It was my birthday and I was met in the room with complimentary chocolates and drinks and a cake was brought up in the morning from my husband the staff sorted this for him.Thank you. The only one drawback was the swimming pool, it was overcrowded and a man and his son was throwing a ball.I got hit twice once in the face. I did report this to the...

"The hallway carpets are tired and dirty. We were put in the disabled room which was less than ideal for able bodied persons. "

"Very convenient location and helpful, friendly staff. Paid extra for a city view, but unfortunately not much of a view! Our room was very noisy through the night caused by the fridge, woke me up hourly due to the banging and fan."

"Staff were lovely and although our room wasn’t ready, we were shown to a room available to change in for our visit to York races. Our room wasn’t ready tired looking. The bins hadn’t been emptied from previous clients and the bedside lamps were full of cobwebs. I reported it to staff who thanked me for doing so. There is no lunch or evening meal provision anymore. Can’t comment on breakfast as we didn’t eat Overall this is a really lovely hotel. Warm and welcoming. The walls are thin but...

"Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite"

"Lovely place"

"Wunderschöne, gemütliche und saubere Unterkunft! Wir haben uns sehr wohl gefühlt. Es war sehr ruhig und das Frühstück reichhaltig. Unser Elektroauto konnten wir unproblematisch und mit transparentem Preis laden. Die Lage ist sehr gut, da man in 5 Minuten zu Fuß in der Altstadt ist. Wir würden die Unterkunft definitiv erneut buchen."

"It was quirky and I loved the whole atmosphere. I didn’t use the bar just the room , shower was hot and the bus nearby was great , also the river and wall walks were close by as well ."