"Arrived at the hotel about 4 a.m. after being relocated from another hotel that canceled our reservation. The hotel clerk who had spoke with Expedia's relocation services said she could not find our name in their system even though the email from Expedia showed our name and that Expedia submitted payment to the hotel. My wife, who was completely frustrated by this point, pulled out her credit card to pay for the room even though Expedia had already paid for it. I had to make several calls until...
"Arrived at the hotel about 4 a.m. after being relocated from another hotel that canceled our reservation. The hotel clerk who had spoke with Expedia's relocation services said she could not find our name in their system even though the email from Expedia showed our name and that Expedia submitted payment to the hotel. My wife, who was completely frustrated by this point, pulled out her credit card to pay for the room even though Expedia had already paid for it. I had to make several calls until...
Thomas