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"Friendly and helpful staff throughout the stay, from reception to brasserie to bar staff. The food prepared for the wake was delicious, and very welcome after the service at the nearby crematorium. Didn't try the breakfast as had to rush off for another appointment, but if it is anything like lunch the previous day, it would have been lovely"

"Beautiful setting, incredible staff and great facilities just outside of the city centre. Cant recommend this hotel enough."

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"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"We were given an accessible room as my wife has mobility problems and the staff were amazing in making sure that we had everything we needed to make her stay comfortable. The room was clean and spacious with a bed that wasn't too high. The restaurant serves great tasty, well presented food and again the staff were brilliant. My only issue was there were no draught bitters, only bottles. Breakfast was freshly cooked to order which was a breath of fresh air in these days with buffet breakfast kept...

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Car parking places are too tight. We only have a small car but despite this it was damaged on both doors from other vehicles that struggled to open their doors. The cost of the repairs has destroyed our visit and action is needed by the hotel to address this problem. Disappointing"

"Great parking. Near to the city. Easy check in and very welcoming but our room was tired and the bathroom was not very clean. The bedding and towels were clean but I thought that one pillow per person wasn’t sufficient. Biscuits in the room was a nice touch."

"Great city centre location, excellent staff, very comfortable room."

"Great"

"Enjoyed the lunch"

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"Excellent breakfast and great view from the restaurant. Reception staff"

"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...

"A street entrance would be a great help. I arrived at the station, disabled with a walking stick and luggage and had to walk all the way around to the back"