32-inch Smart TV with cable channels, TV, Netflix
Check availability

Reviews of Residence Inn by Marriott Houston City Place

3 out of 5
Residence Inn by Marriott Houston City Place
22814 Holzwarth Rd, Spring, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 237 out of 294 reviews" "
Rating 8 - Good. 39 out of 294 reviews" "
Rating 6 - Okay. 9 out of 294 reviews" "
Rating 4 - Poor. 4 out of 294 reviews" "
Rating 2 - Terrible. 5 out of 294 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Leslie Ann on 29 Apr 2024
Jennifer, thank you for this wonderful review about your stay with us at Residence Inn by Marriott Houston City Place. We hope to have you stay with us again in the future!

10/10 Excellent

Rodney, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have give Robert special recognition for being so patient and nice to our large family group. He was the best.
Stayed 2 nights in Mar 2024
Response from Leslie Ann on 28 Mar 2024
Rodney, thank you for this delightful review about your recent stay with us at Residence Inn by Marriott Houston City Place! We hope to see you again soon!

10/10 Excellent

Talea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, 2bed suite is spacious, loved the mini kitchen and dining table with every utensil needed, full sized fridge. Incidental fee VERY affordable, free parking and breakfast! You don’t find this often anymore in Houston lol! It is a little far from the “city” but thats not a con for me personally
Stayed 1 night in Mar 2024
Response from Leslie Ann on 18 Mar 2024
Talea, thank you so much for your fantastic review about your stay with us at Residence Inn by Marriott Houston City Place! We're thrilled to hear you enjoyed the spaciousness of the 2-bedroom suite, especially the well-equipped mini kitchen and dining table. It's great to know the incidental fee, free parking, and complimentary breakfast exceeded your expectations – we strive to offer excellent value to our guests. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Mayra

Liked: Staff & service, property conditions & facilities
This was a good experience the staff was friendly and courteous the conditions of the building was clean and well maintained. Good breakfast with lots of options. I highly recommend this place.
Stayed 2 nights in Feb 2024
Response from Megan Myers on 28 Feb 2024
Dear Mayra,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at The Residence Inn Houston City Place.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Megan MyersAssistant General MangerResidence Inn and Courtyard Houston City Placemeganm@immhotels.com(281) 353-2237

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from MEllis on 22 Jan 2024
Thank you for your recent stay with us. We appreciate the feedback and will pass it along to our staff.

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Staff great, bathroom floors had hair on them
Stayed 1 night in Jan 2024
Response from Chloe on 19 Jan 2024
We apologize for any inconvenience that may have happened during your stay. We thank you for the review and hope to provide you with a better experience in the future.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 2 nights in Jan 2024
Response from Chloe on 19 Jan 2024
We are thrilled to see a perfect rating, and we greatly appreciate your feedback.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
It was great experience, new & clean, modern ammenities. Excellent breakfast Service
Stayed 1 night in Jan 2024
Response from Chloe on 19 Jan 2024
Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar stay - extremely clean, hospitality went above and beyond. This is obviously a place to stay for people who expect CEO-type stays.
Stayed 2 nights in Dec 2023
Response from Chloe on 26 Dec 2023
Scott, we appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of my entire team, thank you! We look forward to your return and travel safe.

8/10 Good

LaSandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ME on 22 Dec 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

deepak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and nice location.
Stayed 1 night in Nov 2023
Response from Chloe on 6 Nov 2023
Deepak, Thank you for your review of Residence Inn Houston Springwoods Village.

10/10 Excellent

Donald, Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, and in a great location
Stayed 2 nights in Nov 2023
Response from Chloe on 13 Nov 2023
Donald,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at our hotel.

8/10 Good

Itoro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay overall
Stayed 13 nights in Sep 2023
Response from Chloe on 23 Oct 2023
Itoro,We are so glad that you had a great stay at our hotel! We look forward to your return.

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great for what we needed.
Stayed 1 night in Oct 2023
Response from Chloe on 23 Oct 2023
Kerrie, Thank you for your review of Residence Inn by Marriott Houston Springwoods Village!

10/10 Excellent

Lucien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2023
Response from Chloe on 23 Oct 2023
Lucien,Thank you for your review of Residence Inn by Marriott Houston Springwoods Village!

10/10 Excellent

Jesus

Kids had a great time thank you
Stayed 2 nights in Jul 2023
Response from Chloe on 23 Oct 2023
Thank you for staying with and taking the time to share your review!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from MEllis on 15 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Karen, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from MEllis on 15 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Timothy, Fort Worth

Travelled with family
Liked: Amenities
Great stay
Stayed 1 night in Aug 2023
Response from MEllis on 8 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Jamesetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Nice clean place and exactly what the doctor ordered.
Stayed 1 night in Aug 2023
Response from MEllis on 7 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Couples Getaway
We had a great time . Just needed to relax . And it was very clean and relaxing . Everything was close enough for us to get around and convenient . Goid breakfast . Very kind people at the front desk . Great location 👌
Stayed 1 night in Aug 2023
Response from MEllis on 7 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

6/10 Okay

Brandi

Stayed 1 night in Jul 2023
Response from MEllis on 1 Aug 2023
Thank you for your recent stay with us. We appreciate your feedback and will share with our staff.

10/10 Excellent

Ryan, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here during a business trip to ExxonMobil. Very convenient not only to the ExxonMobil campus, but to many dining and entertainment options nearby. The staff was very courteous and accommodating. Rooms were very clean with top notch amenities. Morning breakfast options were tasty and good strong coffee was available. Highly recommend.
Stayed 3 nights in Jul 2023
Response from MEllis on 27 Jul 2023
Thank you for your recent stay with us. We appreciate your feed-back and will pass it along to our staff.

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from MEllis on 27 Jul 2023
Thank you for your recent stay with us. We appreciate your feed-back and will pass it along to our staff.

8/10 Good

Erik

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Was easy to get in and out. And very close to a center with all kinds of stuff to do and eat.
Stayed 1 night in Jun 2023
Response from MEllis on 26 Jun 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Charlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable stay - we were only there a night but rooms were very well appointed with full kitchen, comfortable seating and bath - would be great for a longer stay - Great location as well - nestled in a quiet area but still convenient - they even had a basketball goal that some kids were taking advantage off
Stayed 1 night in Apr 2023
Response from MEllis on 26 Jun 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Shilpi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very inviting and helpful. The property was clean and rooms were good.
Stayed 1 night in Apr 2023
Response from MEllis on 19 Apr 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

6/10 Okay

Delena

Stayed 4 nights in Mar 2023

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and helpful staff.
Stayed 4 nights in Jan 2023
Response from MEllis on 20 Mar 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

8/10 Good

Michael John

Travelled with family
Liked: Cleanliness, staff & service
Convenient and quiet location. Clean rooms and common areas. Pleasant and helpful staff.
Stayed 2 nights in Mar 2023
Response from MEllis on 20 Mar 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

aubrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s breakfast is always fresh and good. We felt safe in the area. Our room was very clean.
Stayed 2 nights in Feb 2023
Response from MEllis on 20 Mar 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2023
Response from MEllis on 20 Mar 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within affordability.
Stayed 2 nights in Jan 2023
Response from MEllis on 20 Mar 2023
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even my wife, who is very picky, was very happy with this place
Response from MEllis on 16 Jan 2023
Thank you for your recent stay with us. We appreciate the feedback and will pass it along to our staff.

10/10 Excellent

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Big rooms!
Response from MEllis on 16 Jan 2023
Thank you for your recent stay with us. We appreciate the feedback and will pass it along to our staff.

10/10 Excellent

teddy

Stayed 1 night in Dec 2022
Response from Chloe on 6 Nov 2023
Teddy,Thank you for your review of Residence Inn Houston Springwoods Village.

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waffles. Great and super friendly staff. Awesome room.
Stayed 1 night in Oct 2022
Response from MEllis on 31 Oct 2022
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Wonderful stay and staff. The oatmilk at the coffeebar was BONUS
Stayed 1 night in Oct 2022
Response from MEllis on 24 Oct 2022
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Kwana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I didn't like that housekeeping new job responsibilities. Wheb they entered my room the didn't not mop the floor in the kitchen,run a vacuum or make the bed. Housekeeping only brought towels.
Stayed 3 nights in Oct 2022
Response from MEllis on 21 Oct 2022
Thank you for your feedback. We will pass it along to our staff. Our housekeeping services are a light refresh every other day, and on the 6th day a full clean, however you may request full service with the front desk at anytime throughout the stay.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from MEllis on 20 Oct 2022
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

10/10 Excellent

Harsha

Great
Stayed 5 nights in Aug 2022
Response from MEllis on 31 Aug 2022
Thank you for your recent stay with us. We appreciate your feed back and will pass it along to our staff.

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graat
Stayed 1 night in Aug 2022
Response from MEllis on 17 Oct 2022
Thank you for your recent stay with us. We appreciate your feedback and will pass it along to our staff.

8/10 Good

Michael

Stayed 3 nights in Aug 2022

8/10 Good

MINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was a good size, clean and comfortable. My only complaint was that it was loud at night and we were unable to sleep. I don’t know if it was from the A/C running or from loud music. The staff was gr at and the free breakfast was delicious.
Stayed 1 night in Jul 2022
Response from MEllis on 22 Jul 2022
Thank you for your recent stay with us. We appreciate your feed back and will pass it along to our staff.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value-very comfortable
The staff was friendly, helpful, responsive and professional. Breakfast was simple, but delcious-with unique items such as blueberry compote and spinach-cheese egg bites. Pool was clean, grounds maintained... Plenty of parking..very comfortable beds!
Stayed 2 nights in Jul 2022
Response from MEllis on 18 Jul 2022
Thank you for your recent stay with us. We appreciate your feed back and will pass it along to our staff.

8/10 Good

Valerie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from MEllis on 7 Jul 2022
Thank you for your recent stay with us. We appreciate your stay and will pass it along to our staff.

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay and we enjoyed our stay. Very clean and comfortable hotel. Love the location.
Stayed 2 nights in Jul 2022
Response from MEllis on 5 Jul 2022
Thank you for your recent stay with us. We appreciate your feed back and will pass it along to our staff.

10/10 Excellent

Greg

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super nice and clean! Best hotel I’ve stayed in personally.
Stayed 1 night in Jul 2022
Response from MEllis on 5 Jul 2022
Thank you for your recent stay with us. We appreciate your feed back with us and will pass it along to our staff.

10/10 Excellent

Brigette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very great experience the hotel was beautiful and clean and quick check in.
Stayed 1 night in Jul 2022
Response from MEllis on 5 Jul 2022
Thank you for your recent stay with us. We appreciate your feed back with us and will pass it along to our staff.