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"The staff was wonderful, breakfast excellent, and room clean"

"Short stay but very nice!!"

"Parking"

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"

"Clean and large rooms, friendly staff"

"We called ahead to ensure late check-in would be possible; the gentleman at the front desk desk was very polite, efficient and professional as we arrived at nearly midnight. however, the lady at the front desk during check-out was cold and unfriendly, curtly instructing us to drop the key cards in the box and gruffly said, "you're good to go". so, there is some unevenness with staff professionalism, but we did not have to interact with them much at all."

"Regular stay. The breakfast is a bit flat and repetitive. If yoi stay a week in one place it gets boring. No surprises. Always the same."

"Great customer service!"

"Very clean room staff nice the breakfast was good nice place to stay I recommend it"

"Todo estuvo perfecto, muy lindo el hotel , limpio , buen desayuno, la habitación hermosa 10/10 ..sin duda me quedaría ahí de nuevo"

"Everything is great 👍 I liked"

"Everything was clean and the breakfast was very good"

"Rooms are very spacious and clean. Bathrooms are modern look. Great selection of shampoo, conditioner, body gel and body lotion. Breakfast is basic, eggs, bacon/sausage. Selection of bread, yoghurt and cereal. The restaurant and bar is closed for ceiling construction. Very well located if going to Williams college. 3 mins drive to campus. Near a Dunkin’ Donuts, gas station, Japanese restaurant (very good by the way) and diner."

"Everything worked out perfectly! Having my elderly sister with me went very smoothly thanks to the staff and accommodations!"

"Very disappointed. The first disappointment was the $100 incidental hold for ONE night. 4 star hotels don’t even charge that. So that caught me off guard but okay. Then I was told I was getting a larger room than what I reserved, if it WAS in fact larger I would’ve preferred what I reserved which was supposed to have a separate seating area…this one did not. Let’s not talk about the hair and juice stains on the floor. The icing on the cake was my room being DIRECTLY in front of the elevator on a...

"The hotel is fairly new, great looking friendly and breakfast was nicely serviced. The rooms could be cleaner, I had 2 rooms and the whole time there was a funny smell, and spots on the floor by the barn door, shower door had spots to as if not cleaned properly. Otherwise it’s a great stay!"

"Okay"

"Staff was very helpful, courteous, and professional. From the front desk staff to the staff who cleaned my room this stay was enjoyable for the 6 days I was there. The bartender was great with her charm all while keeping up with a fast paced night of work. Food was excellent from the free breakfast with a wide variety of choices to our evening meal. Tables were bused and chairs whiped after each customer. Nothing is too much trouble for all the staff members. And they are staffed in all...

"Very happy with the room"

"The Staff are wonderful."