โรงแรมและที่พักในโฮปแวลลีย์

"I ended up not staying here because when I requested a lower level room, they gave me the key and it was immediately noticed that the room had not been cleaned in a while. The room smelled musty and the bathroom ceiling above the shower was molded. The bed linens were stained, and the 1 set of towels were well worn. There were cobwebs hanging along the edge of the ceiling and even spiders in the webs. There were carpenter ants crawling across the entryway, the microwave door would not close...

"Everything was good with the exception of the weed smell throughout the hallways "

"Cleanliness and nice towels. Beds were very comfortable. We dodnt use the pool but looked clean. Will stay again."

"Great hotel"

"The staff was friendly and helpful. They were able to get us a room on the lower level with our last minute check in. The room was clean and served its purpose."

"Woke up in the morning with water leaking through the ceiling, flooding my room and making it unusable. I notified the front desk person and asked for a rebate on the price I paid for the room, but they refused and offered no other useful redress. Also, the included breakfast was probably the worst I have ever seen in my life. Overall, an absolutely dismal experience. These people don't care about their guests. Avoid."

"Lady at front desk was amazing in accommodating me with everything very helpf"

"Very nice hotel and staff"

"Nice and clean for a basic overnight stay. Buffet breakfast available including make-your-own waffles and the basics."

"A practical hotel to getvthe job done. Breakfast was good ebough for a day or two, clean wnough and good staff. The only reason I chose this one was for the EV charger which I ended up not using."

"Our stay was good would definitely return."

"Clean, safe, with a comfortable bed. The room was a bit shabby and in need of updating, but not objectionable. It smelled of cleaning products. The color scheme was not to my taste, but it was fine as I spent just one night."

"Clean room and friendly check in. Location is great.. the Valero gas station next door is one of the locations of “baker’s dozen “… the local amazing bakery. Best bagels, breakfast sandwiches and coffee ever at great prices. Beds are comfortable and showers are hot. I’ll stay here again"

"El desayuno termina rápido"

"It was close to the casino and the price was good!"

"The property was in the process of being updated there was minimal disruption in our stay. A few annoying things, the ice machine did not work and the room cards had to be reprogrammed a few times..the painters and workers were very courteous and helpful.. we stay here often during the year ."

"The hotel management Duty manager, My room no 127 on 06/05/26 for one night and very in unclean curtains (you can’t touch very ugly) floor carpet and no water at all time from wash basin and inform to front desk ( lady on duty) she said inform to manager but no one came or call to fix this issue ,even next morning no one attend and the breakfast room microwave not cleaned food spread all over the microwave, Thank you De Silva Please follow up and give me a feedback"

"No hair dryer. 99% of the receptacles need to be replace as they are vary loose. Lost power to refrigerator numerous times. No hangers in the room. Will not book there again."

"Phil and Ann's was the perfect place for my quick visit to Charlestown. Room was clean and comfortable, and check in/check out was smooth. Would highly recommend!"

"Stayed there for a night, lights in the bedroom didn’t work. There was no AC in the living room, vending machine to get water wasn’t working. There was no coffee machines in the entire property. When we reached out to staff for some of these things, they didn’t even care to help us. Will not be coming back ever, the only good thing is rates are lower but that is at the cost of not having some basic amenities."