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"Bed is not very comfortable, could use a thicker comforter, the room is tiny, breakfast is terrible. Its all about the location. This was comfortable to go to Letchworth state park from here. One of the newest properties in this area, but not worth the price"

"The room was clean and the staff was polite and friendly "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Place was just ok Problem with keys Elevator was out of service if that matters to you Checked out a day early and got no refund Probably won’t be staying here again"

"Good and comfortable stay. Staff was very good."

"Clean and comfortable. Very nice breakfast."

"Ashley the manager is incredible! Always putting the guest first "

"I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others."

"Clean quiet convenient"

"We only stayed one night!! We had two rooms but both rooms smelled of cigarettes and stuffy. I have asthma and copd, so it was too hard to breathe in these rooms. The remote did not work, no blow dryers, no soap in shower, shampoo and conditioner not labeled, a couple of crusty beige things under the blanket. I didn't know what it was. Overall, very disappointing."

"Excellent customer service. Clean room great breakfast also available plenty of parking. I felt very safe"

"Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick."

"It was so hot in our room all night we didn’t sleep well at all would have been better off to just sleep in our car. The breakfast was okay. The elevator was so little I had a panic attack I would rather walk up stairs but when we told the person in the morning it was 78 degrees inside and the air conditioning wasn’t working he said he would have someone look at it but that was it nothing taken off our bill it was way overpriced for what I paid in my opinion"

"Great staff. Older and not fancy decor but honestly for the money if you’re looking for a clean safe place to stay at a super cheap price I’d recommend this all day"

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"A unique property and we really enjoyed our stay."

"Good location "